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76 Replies
Latest reply:
May 23, 2014 9:39 AM by
Allan Eckert
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SC::UK Jan 30, 2011 3:15 PM
Re: Cannot Update Purchased App Store Apps ... Error message (You have updates in response to strangebirdsJust to confirm, I tried this and it fixed it for me. A rebuild of the spotlight index was the solution, and the iMovie update that I couldn't download appeared in the updates and is now installing.
In Summary:
Go to System Preferences, then Spotlight
Go to the Privacy tab, and add "Macintosh HD" or whatever you call your main drive.
Close and check that spotlight has cleared the index for that drive - I tested by searching for iMovie or iPhoto.
Go back to Spotlight prefs in System Prefs and remove the added "Macintosh HD"
The index should rebuild (little dot in spotlight magnifier top right)
When complete, App Store updates that were broken should work again. -
kkampen Feb 6, 2011 1:14 AM
Re: Cannot Update Purchased App Store Apps ... Error message (You have updates in response to SC::UKI can confirm this solved my issue completely. -
DonovanBartish Feb 12, 2011 7:11 PM
Re: Cannot Update Purchased App Store Apps ... Error message (You have updates in response to fazmanicgReactivating Spotlight worked for me... but I'm not too happy about it. In fact, I've already deactivated spotlight again, and I think I'll just shy away from the Mac App Store for the moment.
My pro audio software (particularly Pro Tools) has guides for optimizing Mac OS for audio recording that specifically says to add the system drive to the privacy pane of the spotlight preference tab.
I assume this is to keep real time recording from being disturbed by spotlight indexing.
Anyways, my pro audio setup has priority over anything the Mac App Store might have to offer.
I hope that Apple will devise a way for the update system to not be dependent on spotlight in the future. In addition, a system for uninstalling what you don't want would be nice as well. -
fluffy Feb 19, 2011 1:59 AM
Re: Cannot Update Purchased App Store Apps ... Error message (You have updates in response to fazmanicgI was having this problem after I upgraded the hard drive in my computer and used the migration assistant to pull the apps over. It seems that the migration assistant screwed up the file permissions. Uninstalling the app and reinstalling it did the trick. -
FishComputer Feb 19, 2011 5:38 AM
Re: Cannot Update Purchased App Store Apps ... Error message (You have updates in response to fluffyDelete the app, reinstall, you will not lose your data oddly -
fluffy Feb 19, 2011 11:43 AM
Re: Cannot Update Purchased App Store Apps ... Error message (You have updates in response to FishComputerOf course you don't lose your data. Apps on the Mac don't tie the data to the app like they do on the iPhone. -
JEinFLFL Feb 20, 2011 8:07 AM
Re: Cannot Update Purchased App Store Apps ... Error message (You have updates in response to Peter JarvisThis worked for me. Thanks for the solution to a problem that shouldn't be a problem in the first place.
Message was edited by: JEinFLFL -
Hemlaw Feb 21, 2011 7:49 AM
Re: Cannot Update Purchased App Store Apps ... Error message (You have updates in response to JEinFLFLI have the same problem and this "solution" doesn't work for me. I have never been able to trash an app from the App Store. Trying to move it to Trash simply brings up an error message.
This problem is NOT solved - at least not for me.
It is disturbing that Apple would rig these apps so they cannot be trashed. -
Allan Eckert Feb 21, 2011 8:02 AM
Re: Cannot Update Purchased App Store Apps ... Error message (You have updates in response to HemlawTwo points; first is the solution didn't work for you then you don't have the same problem. Secondly, it is solved for the person who stated the post and it is he can mark it that way. If you wish to continue the discussion you will have to start your own post for your problem. Once you do that then you will have to right to say when that post is solved.
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Allan
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fluffy Feb 21, 2011 10:08 AM
Re: Cannot Update Purchased App Store Apps ... Error message (You have updates in response to HemlawMake sure you're trying to delete the app from an administrator account. If you're just getting an error message, either you don't have permission to do it (i.e. you're not an administrator) or the app is currently open. Or maybe something else is happening; you might try, I dunno, sharing what the error message IS. -
Hemlaw Feb 21, 2011 10:50 AM
Re: Cannot Update Purchased App Store Apps ... Error message (You have updates in response to fluffyI am, of course, logged in as an administrator. I have deleted hundreds of apps over the last 25 years on various Macs.
The error message is:
+The operation can’t be completed because an unexpected error occurred (error code -8072)+
I don't recall seeing that before. -
fluffy Feb 21, 2011 10:52 AM
Re: Cannot Update Purchased App Store Apps ... Error message (You have updates in response to HemlawHm, strange. Have you tried repairing permissions? -
Hemlaw Feb 21, 2011 10:53 AM
Re: Cannot Update Purchased App Store Apps ... Error message (You have updates in response to Allan EckertI doubt I am the only one scratching their head at the "Solved" flag. Seemed more useful to continue from other people's efforts than to till the same ground again.
What has been posted here as solutions does not work for my computer. -
Hemlaw Feb 21, 2011 10:55 AM
Re: Cannot Update Purchased App Store Apps ... Error message (You have updates in response to fluffyYes. I doubt it's a permissions problem as I had no problem trashing Google Chrome or MS Messenger. -
fluffy Feb 21, 2011 10:56 AM
Re: Cannot Update Purchased App Store Apps ... Error message (You have updates in response to HemlawGoogle Chrome and MS Messenger weren't installed by the App Store app.
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