6689 Views 4 Replies Latest reply: Jan 14, 2011 11:09 AM by Ken Priddle
Not the app itself,m ut sometimes deleting and re-installing an account can help.
Another thing to do when Mail gets stuck in that way, with the continually spinning "Getting new mail...." signal, is to force quit it. Force quit Mail — there are 2 ways to do this
1. Double tap Home to open the Recents tray, press & hold any visible icon until they "wiggle" and show the red deletion buttons, then tap that button on the Mail icon, or
2. Press & hold both the Home and the Sleep/Wake buttons until the red slider appears, then release Sleep/Wake. Continue to hold the Home button until the Mail page is replaced by a home screen.
Other steps to take, if needed, are in the Tips & Troubleshooting section of your manual.