Can't print to Networked Brother MFC-7420 Printer after installing 10.6

A few days ago my dad decided to finally take the plunge and let me upgrade his operating system from 10.5 to Snow Leopard 10.6.6 on his Imac.

Ever since then I have been unable to print to his Brother MFC-7420 printer.

The printer is connected to his Imac via USB and I connect to his printer through our Linksys Router on my laptop MacBook Pro. The downside about this setup is that his computer has to be physically on for me to be able to see and/or print to the printer.

When he was running 10.5 I was able to print to his printer with no problems but now that he is running 10.6 I can "see" the printer but when I sent a print job to it the Print Queue for the Brother on my screen says "Connecting to Printer" and never gets any further.

Printer Sharing is turned on as usual allowing "Everyone" on the network to print. I've tried removing and reinstalling the driver on my computer to no avail, I haven't tried doing the same to his computer.

A side note to make though, when my dad is running 10.5 on his machine and I try to add the Printer via my Print&Fax the system will automatically set the "Print Using" to the correct Brother MFC-7420 Cups" driver. However, if he is running 10.6 my system just comes up with the "Generic PostScript Printer".

Is there something I should do on his end or my end so that "my" computer can print again to his printer?

Any suggestions are appreciated, if any of you need more info feel free to post and I'll try to help. Thanks!

MacBook Pro 15-inch, Mac OS X (10.6.6), 2 GB 667 MHz DDR2 SDRAM 2.16 GHz Intel Core Duo

Posted on Jan 13, 2011 8:04 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 13, 2011 11:53 PM

A couple of suggestions for you.

Ensure you have installed the MFC-7420 OS X 10.6 CUPS driver on both Mac's.

Open Print & Fax and select the Default view and select the shared printer. When your Print Using menu selects Generic Postscript, change this menu to 'Select printer software' and then search for the 7420 driver. According to Brother support the driver name will be listed as "MFC-7420 + CUPS".
5 replies
Question marked as Top-ranking reply

Jan 13, 2011 11:53 PM in response to dingdong2u

A couple of suggestions for you.

Ensure you have installed the MFC-7420 OS X 10.6 CUPS driver on both Mac's.

Open Print & Fax and select the Default view and select the shared printer. When your Print Using menu selects Generic Postscript, change this menu to 'Select printer software' and then search for the 7420 driver. According to Brother support the driver name will be listed as "MFC-7420 + CUPS".

Jan 31, 2011 3:57 AM in response to PAHU

Since I have upgraded to 10.6.6 none of my networking printers work. I have tried every type of connection. Printer works fine when a USB connection is made. I have an iMac and two Mac Book Pros all doing the same behavior on different printers. One a Brother HL-3070CW and an HP Color LaserJet 2800. One is a home network one is a work network

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't print to Networked Brother MFC-7420 Printer after installing 10.6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.