bnorris10

Q: iphone sync times out when determining tracks to sync

When I am trying to sync my iphone it gets thru everything then eventually times out when it is determining tracks to sync

please someone tell me how to fix this

Iphone 3g, Other OS

Posted on Jan 13, 2011 7:57 PM

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Q: iphone sync times out when determining tracks to sync

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  • by Ingo2711,

    Ingo2711 Ingo2711 Jan 14, 2011 7:01 AM in response to bnorris10
    Level 7 (25,841 points)
    iPhone
    Jan 14, 2011 7:01 AM in response to bnorris10
    Welcome to the discussions,
    did you make sure that all music is inside your iTunes library by consolidating it?
    Open iTunes Preferences:
    Mac: Choose iTunes > Preferences.
    Windows: Choose Edit > Preferences.
    Click Advanced.
    Make sure the option to "Copy files to iTunes Media folder when adding to library" is selected.
    Click OK.

    Note: After you click OK, iTunes copies any files that are added that weren't already in the iTunes Media folder and places the copies in the folder. The original files are left in their original locations. To save space on your hard disk, you might want to delete the original files after confirming import.
    Choose File > Library > Organize Library.
    Select the option to "Consolidate files." Note: If you recently updated to iTunes 9, you might want to consider selecting the option to "Upgrade to iTunes Media organization." This updates the file organization of your iTunes Media folder.
    Click OK

    copied from http://support.apple.com/kb/HT1751
  • by bnorris10,

    bnorris10 bnorris10 Jan 16, 2011 10:02 PM in response to bnorris10
    Level 1 (0 points)
    Jan 16, 2011 10:02 PM in response to bnorris10
    Ok I have been trying for 2 days - It started timing out on syncing apps - Finally made it past syncing all my apps - I removed some and then it started going past there but still it gets to determining tracks to sync and then it times out now saying

    iphone cannot be synced device timed out
  • by Ingo2711,Solvedanswer

    Ingo2711 Ingo2711 Jan 16, 2011 11:30 PM in response to bnorris10
    Level 7 (25,841 points)
    iPhone
    Jan 16, 2011 11:30 PM in response to bnorris10
    Did you try another USB cable?
  • by bnorris10,

    bnorris10 bnorris10 Jan 19, 2011 9:43 PM in response to Ingo2711
    Level 1 (0 points)
    Jan 19, 2011 9:43 PM in response to Ingo2711
    That did the trick!
    I just assumed that since my cord was charging my phone that it would sync it
    Guess that is a lesson learned ... Gonna order another spare now to keep on hand for when this cord goes down the toilet lol
  • by BigMacAttack123,

    BigMacAttack123 BigMacAttack123 Sep 17, 2016 7:54 PM in response to bnorris10
    Level 1 (9 points)
    Sep 17, 2016 7:54 PM in response to bnorris10

    Worked for me as well. The weird thing is it works fine to sync the iPhone 6s, but not the 7