East West Play Gold not loading samples

Hey all

I just bought East West's Gold Orchestra Play, after having their Silver edition for awhile. I installed in on my internal drive and everything just fine, but now when I try to load an instrument sample in the player, it says something like this: Play could not load /Volumes/Macintosh HD/Play Libraries/EWQL Orchestra Library/Gold Instruments/Gold Strings/18 Violins/5 Keysw/../../../../Gold Samples/Gold Strings/18 Violins/18 V F/V18svF F/V18svF55 F.ews.

I don't know what to do, I've literally spent the last maybe 6 or 7 hours of my life looking and posting everywhere in all kinds of forums and emailing people and whatnot, all to no avail. Nothing is working, my Play interface is totally up to date, everything is authorized... I literally have waisted my entire afternoon/evening with this nonsense.

Can anyone help me please? This is so unbelievably frustrating. I need this library and these samples for a job that needs to be done quite soon. Any help at all is greatly appreciated.

Thank you,

John

Macbook Pro, Mac OS X (10.6.5)

Posted on Jan 13, 2011 9:07 PM

Reply
2 replies

Jan 16, 2011 10:42 PM in response to JHoge

Hi John,
I'm in the same boat, unable to use play as a plugin in mac os x 10.6.5
I had a HD Crash and had to reinstall everything.
The Mac Service people updated the OSX and and now all the EastWest Complete Composer Collection does not open , saying the same thing:
Play could not load /Volumes/Macintosh HD/Play Libraries/EWQL Orchestra Library/Gold Instruments/Gold Strings/18 Violins/5 Keysw/../../../../Gold Samples/Gold Strings/18 Violins/18 V F/V18svF F/V18svF55 F.ews.

Something is going on with EastWest.
I'm now going back to Mac Osx 10.6 as it worked fine on this version
I'll keep you posted
Dalton

Jan 16, 2011 10:56 PM in response to JHoge

Wow, I thought they'd have fix that by now.
I posted to thier forum as well as a support ticket about that in 2009.
I too have the Gold Orchestra PLAY version.

Never heard from them about that and I've since moved on from anything PLAY.

Turns out that you have the samples, it's the path isn't found.
You have to browse for the directory it's in.

Search your hard drive for V18svF55 F.ews, it's there.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

East West Play Gold not loading samples

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.