coqui_pregunton
Level 1 (0 points)

Q: How to force a reset on Magic Trackpad

Hi,

I have owned a Magic Trackpad for a few months and it works great. I left for vacation and I left it in a shared project room at work and somebody else paired the device while I wasn't here (somehow). This person is in a different state and now that I tried to use it, it has his name in it and although I am able to pair it, only cursor movements work (and they are sort of erratic) and the multi touch gestures do not work at all. I've searched the forums and nobody seems to have had this problem before. Any ideas on how to reset the Magic Trackpad to its factory settings so that I may pair it again. What is interesting is how that person was able to pair the device when it was already paired to my MacBook Pro and now I can't do the same thing. I've tried removing the device, changing the name, updating the services, etc. through the Bluetooth preferences pane. I feel like I need a hardware or low-level solution.

MacBook Pro 15'' Unibody (2009)
Snow Leopard

Thanks in advance!

MacBook Pro Unibody 15'', Mac OS X (10.5.8)

Posted on Jan 14, 2011 7:20 AM

Close
coqui_pregunton

Q: How to force a reset on Magic Trackpad

  • All replies
  • Helpful answers

Previous Page 2 of 3 last Next

  • by Ciné Rare,

    Ciné Rare Ciné Rare Nov 2, 2012 7:34 PM in response to coqui_pregunton
    Level 1 (0 points)
    Nov 2, 2012 7:34 PM in response to coqui_pregunton

    Has anyone noticed today that you CANNOT purchase the Magic TrackPad ?????????????

  • by Sajolin,

    Sajolin Sajolin Dec 28, 2012 9:33 AM in response to coqui_pregunton
    Level 1 (0 points)
    Dec 28, 2012 9:33 AM in response to coqui_pregunton

    Its easier. I had the same problem and solved from bluetooth preference panel. Just select the trackpad from the list and click on the little gear and chose rename and thats all.

  • by beiside,

    beiside beiside Dec 31, 2012 12:01 PM in response to jawkat
    Level 1 (0 points)
    Dec 31, 2012 12:01 PM in response to jawkat

    Thanks a lot! Your solution worked for me as well, I was adding my trackpad again by clicking on the Trackpad icon in system preferences.

  • by jeremyhurls,

    jeremyhurls jeremyhurls Jan 29, 2013 4:38 AM in response to kyle.cottle
    Level 1 (0 points)
    Jan 29, 2013 4:38 AM in response to kyle.cottle

    This worked for me as well. I turned off the trackpad, held the button down, and once it started blinking I paired it to my MBP. Scott Rose is right; I kept the On/Off button held in the entire time that I paired the device and it worked. Thanks, kyle.cottle!

  • by AlienCamel.com,

    AlienCamel.com AlienCamel.com Feb 17, 2013 9:31 PM in response to Scott Rose
    Level 2 (449 points)
    Mac OS X
    Feb 17, 2013 9:31 PM in response to Scott Rose

    Scott Rose wrote:

     

    ...

    2. Hold down the power button on the Magic Trackpad for another 5 seconds until the light starts flashing... BUT KEEP THE BUTTON HELD DOWN WHILE YOU TRY TO ADD IT TO YOUR NEW MAC. The act of you keeping the button held down will prevent the Magic Trackpad from falling back on communicating with the previous Mac.

     

    Scott is spot on - thanks!

  • by WillSandalls,

    WillSandalls WillSandalls Mar 14, 2013 12:19 PM in response to coqui_pregunton
    Level 1 (0 points)
    Mar 14, 2013 12:19 PM in response to coqui_pregunton

    I was having this same issue.  Computer would see the magic trackpad in the bluetooth settings but wouldn't find it in the trackpad settings, thereby not allowing multitouch gestures and occasionally screwing up basic functions.  I also noticed that it wouldn't let me change the name either.  I thought this was odd and might be related.

     

    Turns out my whole problem was having USB overdrive installed.  When I upgraded this computer to Snow Leopard, I had installed usb overdrive to help integrate my very old but still useful Kensington Expert Mouse Pro.  I think in the end I didn't end up using USB overdrive but it wasn't harming anything so I left it there.  In another forum, I found mention of USB overdrive being a problem with the trackpad.  I uninstalled it, rebooted and followed the orginal instructions and now the trackpad works flawlessly.

     

    so if this is still an issue for OP, do you have usb overdrive or any other 3rd party input managers installed in the system prefs?  if so, get rid of them and see if this fixes the problem

     

    Good luck!

  • by Michael Daninhirsch,

    Michael Daninhirsch Michael Daninhirsch Jul 4, 2013 10:48 AM in response to kyle.cottle
    Level 1 (25 points)
    Jul 4, 2013 10:48 AM in response to kyle.cottle

    Yup, holding the button down through the entire pairing definitely worked.

  • by JHirschman,

    JHirschman JHirschman Jul 5, 2013 5:35 PM in response to Scott Rose
    Level 1 (0 points)
    Jul 5, 2013 5:35 PM in response to Scott Rose

    Thanks, Scott -- I was letting the button go after seeing the fast blinks.  Holding it down was what got me over the hurdle!

  • by santiagobarros,

    santiagobarros santiagobarros Apr 21, 2014 9:24 AM in response to Scott Rose
    Level 1 (0 points)
    Apr 21, 2014 9:24 AM in response to Scott Rose

    Holding the power button while trying to pair worked for me as well  on 10.8.5 iMac and bluetooth setup assistant

  • by Broido,

    Broido Broido Apr 28, 2014 4:58 AM in response to Scott Rose
    Level 1 (0 points)
    Apr 28, 2014 4:58 AM in response to Scott Rose

    This is IT.

    Thank you so much!

  • by igorm,

    igorm igorm May 10, 2014 4:45 AM in response to Scott Rose
    Level 1 (0 points)
    May 10, 2014 4:45 AM in response to Scott Rose

    This should be written on the back of the trackpad ....

  • by mcgratma1,

    mcgratma1 mcgratma1 May 18, 2014 7:09 PM in response to Scott Rose
    Level 1 (0 points)
    May 18, 2014 7:09 PM in response to Scott Rose

    Worked perfectly (Snow Leopard & separately Mavericks).  Thanks Heaps - Matt

  • by matsvm,

    matsvm matsvm Jun 3, 2014 3:01 AM in response to WillSandalls
    Level 1 (14 points)
    Jun 3, 2014 3:01 AM in response to WillSandalls

    Thanks for this reply!

    I won't never had figured out, usb overdrive was the problem!

  • by dr.dimitru,

    dr.dimitru dr.dimitru Jul 22, 2014 1:12 AM in response to coqui_pregunton
    Level 1 (0 points)
    Jul 22, 2014 1:12 AM in response to coqui_pregunton

    Hi all, I meet same issue, but none of the answers in this thread is helped me.
    Anyways I find out what if you using Wireless Keyboard and Magic Trackpad both of them can get into interference, or one of them can make much radio noise and cause invisibility of other.

     

    First of all turn off both devices (hold down power button about 3-5 seconds until flash light is turned off).

    Then remove both devices from bluetooth devices manager

    Turn on device (wireless keyboard or magic trackpad) and hold down power button until it starts flashing - on this step continue holding power button

    Go to bluetooth device manager your device should be already there - click on pair and continue holding power button until pairing is complete

     

    Repeat same steps for second device if needed.

  • by ab_ba,

    ab_ba ab_ba Sep 8, 2014 7:46 PM in response to coqui_pregunton
    Level 1 (0 points)
    Sep 8, 2014 7:46 PM in response to coqui_pregunton

    If your trackpad is paired with another computer nearby, when that computer is on, the trackpad will not pair with your new computer. But it will pair when that computer is off. This is totally obvious in hindsight, but it's been tripping me up for the past month. Sometimes the trackpad would pair with my new computer, sometimes not. I had moved my old laptop downstairs to be our media server when I upgraded my laptop. I didn't notice till I was screen sharing with it that the trackpad was still paired with it. I deleted the trackpad from bluetooth on the old computer, and it's working fine now with the new computer. I do wish that this would pop up an error message.

Previous Page 2 of 3 last Next