poor reception and hot to touch

I've a new iPhone 4 - my first iPhone. I'm finding that reception is bad and getting worse. Signal strength varies widely, and I'm getting dropped calls - more than half of all calls. I also notice that the phone gets hot when I'm calling on these dropped calls. These are very short (just enough for the caller to realize than he cannot hear me) calls.

Is this a common issue, or should I be taking this back to Apple for service?

I know that threads of poor reception are common. I have not seen one where the temperature and dropped calls are connected.

I'm fishing for info so whan I talk to the Apple folks I can understand what they tell me.

Thanks!

Posted on Jan 14, 2011 7:38 PM

Reply
3 replies

Jan 14, 2011 8:49 PM in response to mauijiminar

I've not called AT&T, and I don't know any troubleshooting techniques yet.

I'll call Apple - I don't have much confidence it AT&T, and I bought the phone from an Apple store.

I'm trying to learn as much as I can about the issue before I call, so perhaps I can avoid getting the run-around from Apple. The only source for information is forums like this and the helpful people who participate.

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poor reception and hot to touch

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