5 Replies Latest reply: Jan 17, 2011 9:05 AM by Ammie805
Rashkae Level 1 Level 1 (0 points)
Please don't delete this again.

Hi all, is there any way we can contact people at Apple to actually submit feature requests?

Apple has our device serial numbers linked to our itunes account. So why can't we use iTunes to report a device as stolen, so that if anyone else tries to link itunes to that device, it will lock the device and turn it into a brick???

iPhone 4
  • roaminggnome Level 10 Level 10 (92,375 points)
    "Hi all, is there any way we can contact people at Apple to actually submit feature requests? "

    Yes. http://www.apple.com/feedback

    "Apple has our device serial numbers linked to our itunes account. So why can't we use iTunes to report a device as stolen, so that if anyone else tries to link itunes to that device, it will lock the device and turn it into a brick???"

    Privacy laws. I sincerely doubt that this could ever happen.
  • Rashkae Level 1 Level 1 (0 points)
    Thanks! I doubt privacy laws would apply to stolen items, especially when it's our private data that's on the line. Plus, Apple already has all our info - so no laws violated
  • roaminggnome Level 10 Level 10 (92,375 points)
    What if you sold your device, then had second thoughts and reported it stolen?

    What if you got the serial number of a device and then used it to track someone?

    I really believe that privacy laws will not allow for this, but who knows.

    Leave feedback. Maybe one day...
  • Rashkae Level 1 Level 1 (0 points)
    We can only hope... As it is, the iPhones just attract pickpockets like mad. They skip the wallet and go for the phone. This is especially true when you consider all the personal info on there.

    and no, Find My iPhone doesn't work since that assumes the phone is turned on and has a GSM signal. The thieves just wipe the OS straight away after harvesting data in offline mode.
  • Ammie805 Level 1 Level 1 (0 points)
    Find My Phone and MobileMe is a joke, as well as passcode protect. I don't believe that privacy laws is the reason iTunes can't assist in locking out devices. If you are selling your device, you should restore it prior to selling with the home computer (where you had set up the device with iTunes). You should fill out a form with iTunes stating that you are regifting, selling the device etc..so that later on you can't change your mind and report it stolen (who does that anyway? LOL) and iTunes will remove it from your account. And the only way you can unlock the device (if it's stolen) is if you do it from your home computer (where the device was first set up).

    Just a rant. I'm just mad because the capability is there to assist. Thanks for listening.