Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Skype not working on MacBook Air

I use Skype on my iMac without any problems; however it will not work on my new MacBook Air. I have tried everything suggested in the forum and nothing works.
I get a message "Sign In Error...Wrong Password". However, this is the correct Skype Name and Password that work just fine on my iMac.
Other times I just get the spinning ball which goes on forever and never connects.
I tried to post a message in the Skype forum but it doesn't even recognize my email address!
Someone said something about downloading Flash to the Air?
Is this an Apple problem or a Skype problem?
Thanks for your help....David

iMac Intel Core 2 Duo, Mac OS X (10.6.2)

Posted on Jan 16, 2011 7:59 AM

Reply
Question marked as Best reply

Posted on Jan 16, 2011 9:15 AM

I run skype on my air (2010), macbook pro and iphone. I don't have any issues. Do you have the newest version of skype installed? If not I would suggest downloading the most current version from skype's website and try again, it probably would help to delete the previous version prior to installing the new one.
4 replies
Question marked as Best reply

Jan 16, 2011 9:15 AM in response to David L Gerber

I run skype on my air (2010), macbook pro and iphone. I don't have any issues. Do you have the newest version of skype installed? If not I would suggest downloading the most current version from skype's website and try again, it probably would help to delete the previous version prior to installing the new one.

Jan 16, 2011 12:08 PM in response to David L Gerber

The first time I tried Skype on my new MB Air it showed as if me and my husband were both off-line, when in fact we were on-line. So I updated Skype - same problem. I then closed Skype and re-opened. I clicked "Always Allow" when it asked if it could access my pw keychain. Then instead of calling my husband from my Skype contact list I typed his Skype name into the search field and called him from there. Suddenly we both showed up on-line and everything worked.

I suggest that you try creating a new Skype identity and see if it works.

Skype not working on MacBook Air

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.