AppleComponents.com - Reputable?

I've had a rather extremely negative experience with this website. They accept no returns for any items and the guy who runs the place is self-righteous, rude and has very poor customer service.

Take your money elsewhere, even if it costs a little more.

I wish I had seen your post before I bought a 6970M video card from applecomponents.com. When I had it installed, it did not work. I took the card to a local shop to run diagnostics. It turned out that the card that I bought from applecompoinents.com was faulty, and applecomponents.com will not replace or refund the card. applecomponents.com misled me to believe that they purchased the card directly from Apple, but when I requested the purchase information so that I could have Visa honor a warranty, they did not have a receipt. I'm wondering if the card was just an old used card, or just faulty. Either way, I don't recommend this applecomponents.com. I'm out almost $600 bucks.

I had the same issue with that card also! This graphics card is under a replacement program through Apple in 27" iMacs. as they are faulty in certain models. I suggest you call AppleCare and have it replaced by them for free if your model number fits the program (Google it).

Also, don't do what I did and go to an Apple Store for the repair. You need to go to an authorised repair centre if there are signs that you have opened the machine yourself. Apple Stores have rules against that (stupid I know).

Hi McBanjo, Thanks for the suggestion. I have already checked into this. I bought the card separately from the iMac. The Apple program only replaces cards purchased as part of a Apple computer. Applecomponents.com misled me to believe that they purchased the card directly from apple but this was not true. If applecomponents.com would have legitamately purchased this card, I might have had more replacement options.

I am currious as it states on applecomponents.com that there is a 30 Day Guarantee. Is this the case now and not when you bought it, or is it that they just do not honor it? I am looking where to purchase the 6790M 2G card and I cannot find another place. Does anyone have any other places to go?

Thanks.

Have you checked into ifixit.com? And, my first suggestion would actually be that you go to an authorized service provider and ask them if they have it or can they order one for you.

I did check ifixit.com and on a different thread I found MacPartsOnline.com to have the part for $598. I was going to go to the Apple Store today and talk with some folks I knw over there and I think there is a Mac SP ner me somewhere as well. Thanks for posting and Happy New Year!

You're welcome and the same to you!