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1st Gen ATV syncing with Itunes 10.1.1

Having trouble syncing 1st gen. with the newest version of Itunes. ATV shows up in the device list, but not in the preferences. Also, the atv does not show in the preferences.

cannot not sync pictures or music.

thanks for any help,
brandon

Macbook Pro, Mac OS X (10.6.6), i7 2.66

Posted on Jan 16, 2011 5:48 PM

Reply
29 replies

Jan 18, 2011 6:27 PM in response to Brandon Johnson1

I am also having the same issue trying to sync my 1st gen AppleTV to iTunes 10.1.1.

I have tried just about everything I can think of: Restarting iTunes / Computer / AppleTV / Wireless router / etc. and am still unable to connect for syncing. I have verified that my iTunes on the Mac can connect to the iTunes store and made certain that the AppleTV can also connect by playing movie previews.

Initially, my Mac and ATV were set up as if they were synced, but the ATV did not have my most recently added movies. I un-synced from both ends (Mac and ATV) and now when trying to set up from the ATV to sync to my library, I do not see it in the device list.

Any suggestions?

Jan 21, 2011 3:28 PM in response to FracturedPixel

Exact same scenario for me. So now ATV is totally independant and invisible to my Mac. And since I tried logging off of the synched Mac as an experiment (to see if logging in again would help, not realizing ATV would not reappear as a device) I now have none of my purchased movies and shows available on the ATV. A real mess. Sorry, not helping with a solution, but at least helping validate other's experiences. Is there nothing Apple will do to help here? Is there an Apple rep out there acknowledging/preparing to address this forum?

Jan 23, 2011 7:43 AM in response to Rudegar

I have the same issue with 1st gen ATV. Only shows settings and photos. I have gone into the ATV and ensured that I am connected to the correct network and the correct shared library. My library is on a NAS device over the network. Not only can I not sync movies to the ATV (I like to be able to play movies w/o streaming) but I also cannot stream movies to the ATV. Any ideas??
brian

Jan 23, 2011 8:14 AM in response to bbopf16

OK. Here's what I tried this time around. Not sure it will work for everybody:
1)Quit iTunes on Mac. 2) Restored ATV to factory settings and then set up to your WiFi network (but don't update software!). A Mac synch code number will appear on screen. 3) Open iTunes on Mac, ATV shows up as a device. 4) synch movies etc to your liking (I like to have them on the ATV drive when viewing). 5) once synching is done then update software. 6) ATV still appears on Mac devices list. Hopefully it will remain there 😉

The only thing I haven't tried yet is re-installing Firecore. But, honestly, when I had it installed before all of this trouble it wasn't really doing the things it advertised anyway. Might wait for some fixes before re-installing that. GoodLuck.

Jan 31, 2011 5:37 PM in response to bbopf16

All, I can say is that I have had the same experience as everyone else. ATV no longer syncs. The good news so far is that the comment the person made about starting from scratch...works! You have to go back to the factory settings and follow the instructions. I can't say what will happen once I update it, but as of right now, I'm still syncing since last night. I will update it after it's done. I'm just hoping it will continue to sync after that. I will update you after I find out if that works.

On another note. I called Mac support and you basically would have to pay for generation 1 ATV repair. I refuse to do that. I think that is a shame, but whatever. Good luck.

Feb 1, 2011 3:39 PM in response to IDAI

Yep, this is the method. The only thing is that you have to reload all of your files into your ATV again, but if this is what it takes in order for it to work, so be it. Once again, you have to quit Itunes, go into your ATV and go to the factory restore, then use the code in ITunes to sync your files, then upgrade AFTER it's done. It worked like it did when I got it out of the box! I hope makes good use of this!

Feb 18, 2011 4:11 PM in response to IDAI

Well, I'm back and sorry to say that after restoring all settings and getting synch abilities back, I have now (3 weeks later) lost the ability to synch again. No upgrades, no particular reason I can think of.
All I can say is to keep looking for other answers because restoring every few weeks is not the answer. I've been working with Macs for almost 25 years and will continue to as its all I know. But ****, we're a patient bunch considering how much we've supported this company. Hopefully someone at Apple will give a sh#t and come up with a fix instead of consistently leaving the early adopters high and dry.

1st Gen ATV syncing with Itunes 10.1.1

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