iPhone 4 headphone jack broken

Question

Level 1

9 points

iPhone 4 headphone jack broken

I dropped my phone the other day while the headphones was still
Connected and the phone fell on the floor disconnecting the headphone.

Now when I plug it in and move the headphone in the jack (turn) the music or audio gets
Cut on one side of the headphone or the audio is choppy.
Any help.
I'm still under warranty.

iOS 4

Posted on Jan 17, 2011 9:29 AM

Reply

Answer 1

Jan 17, 2011 9:33 AM in response to farazthambi

Sounds like the drop caused some hardware damage. Accidental damage is not covered under the iPhone's warranty, which is a limited manufacturer's warranty only.

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Answer 2

farazthambi Author

Level 1

9 points

Jan 17, 2011 9:37 AM in response to Allan Sampson

So what are my options to get it fixed ?

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Answer 3

Jan 17, 2011 9:39 AM in response to farazthambi

Apple offers an out of warranty or not covered under the warranty "repair" price, which pays for an exchange at a significantly reduced price off the full retail sales price. Or you can contact a 3rd party repair service.

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Answer 4

Mar 21, 2011 2:45 PM in response to Allan Sampson

My (Verizon) Iphone4 is doing the same thing right out of the box. Who do I go to for help? Verizon or Apple?

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Answer 5

Kwopau

Level 4

1,742 points

Mar 21, 2011 2:47 PM in response to Deepabyss

Go to the Apple store, that is where they handle warranty and replacements.

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