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System restore - 'file not found' nightmare

I have a very large collection of classical and jazz music which has required a lot of manual input to get the track info right.

The music is held on an external hard drive and itunes itself is on my PC hard drive.

Recently I had to carry out a system restore.

This deleted all my itunes programmes and library files but created an Old Windows directory into which they were saved.

So I had to re-install itunes and copied over the library and xml files from the Old Windows directory

While the music now displays correctly in itunes nothing will play and I just get a 'the original file cannot be found message' for every single track.

We're talking thousands of tracks here so locating them one by one is not an option - and as they are classical music I need to keep all the track information as in hundreds of cases it had to be entered manually because itunes and other programmes to retrieve data are totally useless for classical music.

I have no ipod to back up from as the whole point of the exercise is to get my music files on the PC into a shape where they can be sync'd to an ipod without most of them showing as 'unknown'.

Any suggestions? - the old xml and library files still exist, the mp3s they should refer to have not actually moved as they are on the same external drive - surely there must be a way to do this without locating each individual track?

Windows Vista

Posted on Jan 18, 2011 9:24 AM

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3 replies

Jan 18, 2011 9:37 AM in response to Roger McC

Hi, welcome to Apple Discussions.

Select a track that is currently missing in action and use CTRL-I to *Get Info*. When prompted to try to locate the missing file say no, then look at the Where or Location entry on the Summary tab. Now find the actual file. Compare the two paths. Typically with a rebuild all that will have happened is that your external drive has been assigned a different drive letter from that which it had previously. Ideally all you need to do is to rearrange the drive letters so that each file is restored to its original path and then iTunes will be happy.

If for some reason that is not possible then I have a script that should be able to reconnect tracks provided they are in a predictable location. You can download the current version of SwitchLinks and test it out on a few tracks first to see if works as expected. If not, let me know what happens and I'll try to update it accordingly.

tt2

Jan 18, 2011 3:28 PM in response to turingtest2

Thanks for replying so promptly.

The locations on the summary tab drive start with file://localhost followed by the correct drive and folder location.

So has the file://localhost been added to the library file?

And if so is it possible to do some sort of find/replace to delete it? (we're talking several thousand mp3 files here which are organised in folder trees for type of music, composer, orchestral/choral/opera, composer, work etc - so its not a matter of just re-pointing to a single directory but to hundreds).

Incidentally tried to download switchlinks but am getting windows runtime errors.

Jan 18, 2011 4:36 PM in response to Roger McC

The * file://localhost/<some path>* version comes up if the file can't be found accessed (?) at <some path>. If you can see that the file is where it should be then it may be a permissions issue. Both your current login and SYSTEM need full access permissions to all files in the iTunes folder.

Don't suppose you've got a line number for the error? Don't have a Vista system to hand but I recall there is an issue with CommonDialog boxes that got deprecated in Vista, but I'm pretty sure I've weeded them out of the script already.

tt2

System restore - 'file not found' nightmare

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