Universal Dock Remote Problem

Hi i just bought a new Universal iPod Dock (late 2010 model with metal remote) which i ordered directly from apple (telephone order).

i'm using the dock with my iPod Clickwheel (4th Generation), which i bought the correct apple universal adapter for it.

the problem i'm having is that sometimes the remote wont respond. either all the buttons, just the volume up/down, next/previous buttons, or just the play/pause button.

to fix this i need to bring the remote very close to the dock's IR port and press some buttons (usually play/pause button). which after a few try it will connect again with the remote, which then allow me to go back to where i was listening before(about 2-3 meters away from the dock).

have i gotten a defective product?

Posted on Jan 19, 2011 8:53 AM

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Universal Dock Remote Problem

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