Previous 1 2 3 Next 34 Replies Latest reply: Jan 14, 2014 1:02 AM by Miha2332 Go to original post
  • Jason Sheen Level 2 Level 2
    Mac OS X
    same issue here when trying to buy music on a Mac - frustrating!
  • rodmanfromdetroit Level 1 Level 1

    What sup and yea they said the same thing on my itunes also O.o i'm try to figure out, what i should fix this lol

  • abdullah from al-qusoor Level 1 Level 1

    I have a problem in my account

    I think because I used it in another phone just for the game (high noon) To Buy (w)

    I hope help

  • JoayJay Level 1 Level 1

    I have the same problem.


    I have an account without a creditcard because I am German and there are too few possibilities to get one of those cards. But I have deposit on my apple-ID.


    I tried to load "Whatsapp" just a few hours ago and I got the same error message. But now I am not able to load any other app with purchas [I am still able to download free apps.]


    Could anybody be so kind to help me fast?

  • Peanutboo Level 1 Level 1

    I find this to be just stupid. I have been having nothing bu problems with the Itunes store as of late. My original ID was hacked and they dont believe me......


    so I created a new one and want to download nothing but free apps...but of course you have to have a credit card. I put in a valid credit card and this stupid error comes up now.


    Apple you need to fix your problems, and let people create new accounts without a credit card. Not everyone wants to have their credit card info attatched to a user ID. Ripe for the picking of hackers!

  • qwakcookies Level 1 Level 1

    You don't need to input a credit card. If you create an Apple ID like that, then yes. However, if you go to the App store, choose a free app and you create an Apple ID  at that moment when it asks you to either sign in or create an ID, then you have the option 'No credit card' when Apple asks for payment information.

  • yangfromiridium Level 1 Level 1

    i think i got  clue to solve this problem

    just login and change your apple ID to another e-mail address

    go to the mail and click verity now

    then finally u can type new credit card number

  • shawoosh07 Level 1 Level 1

    same problem !!!!


    and im not trying to buy apps, i'm only trying to buy " beans " in " trade nation " game and only costs 0.99 $


    they funny thing is yesterday i could but today it shows me the same problem


    i'm in bahrain i cant get support what shall i do ?

  • Chris CA Level 9 Level 9

    shawoosh07 wrote:



    i'm in bahrain i cant get support what shall i do ?

    Contact iTunes support.


  • Laurapadilla Level 1 Level 1

    THANK YOU! You're incredible.

  • BeanNickyBarnes Level 1 Level 1

    Hey, I had the exact same problem with that same annoying message and was also not getting any responses or help from itunes support via email; but there IS a NUMBER you can call and their sole purpose is to help you with ANY issues you may be having with apple products period. It's the corporate office's number 408-996-1010. When the automated voice comes on you will dial 3 then dial 2 for itunes issues I believe....I'm not 100% so just listen to the options on your own first lol...anyway, you will be directed to a real person immediately, they'll ask for your itunes ID, and direct you to whoever is the appropriate person to help you. No worries. Good Luck!!!

  • Jaydo5001 Level 1 Level 1

    I also have that problem I tried to put credit card ino on my apple id and I got the same message pleasee help

  • Chris CA Level 9 Level 9

    Jaydo5001 wrote:


    I also have that problem I tried to put credit card ino on my apple id and I got the same message pleasee help

    What did iTunes support tell you when you contacted them?

  • Freezozo Golide Level 1 Level 1

    Hello Friends


    I had the Same Problem too  few mins ago, When l try to buy the paid for App unsing my Mac iTunes, so l used My iPhone to Download and it worked, So l then went to my Mac iTunes and l found it on my Purchased History and l downloaded it to My iTunes on The Mac

    Have Fun with Itunes


    :-)   :-)

  • TheDad2Be Level 1 Level 1

    Many people are having this same problem. I myself was in touch with iTunes for over a week as well as with my bank (Capital One in this case). For Some reason iTunes has put your debit/credit cards into a "fraud mode". According to my bank representative people have been calling in for about 2 weeks about this, so you and I are not alone at all about this. For me I was able to buy anything as long as it was under $10.00, but anything above gave me the errors you are having. You need to contact your debit/credit card customer service numbers and first make sure that there is no "block" or "cap" on them for iTunes. Then ask them why it is being declined. They may ask you to verrify the city and or state which the iTunes store billing you is in, TELL THEM "CALIFORNIA". Then once you have done everything with the bank you need to contact iTunes Store which is only possible with email (or so Apple has told me), and have them reset the billing and and address information for your account. They will email you back saying that in 30 min...blah blah blah... Basically once they have responded log off from the iTunes store on every single apple device you have: iPhone, iPad, Apple TV, iTunes on your computers, all of them! Then log back in through your COMPUTER and enter all of your information again. This should sove your problem completely. It worked for me.... Good Luck!