oterpoter
Level 1 (0 points)

Q: Copy response of huge files makes all other FCS hang until finished, WHY?

Hi.
We are using FCS, in combination with telestream episode engine for transcoding.
We also have an Xsan set up for all mediafiles.
I have set up a watcher folder on a smb share (windows), and alot of HUGE .mxf files are sent there to be copied using FCS to our Xsan, and then Episode transcodes it to Apple ProRes (HQ) files.
The process works as supposed, my concern is that all other FCS watchers stops/halts during the file-copy process FCS does. This is a big problem since the files to be copied are 20+ GB, and thus filecopy via ethernet and a firewall takes quite some time!
We have set the FCS prefs to allow 15 simulantous processes, but alas this is NOT the case when it is copying these files.
Is it possible to fix this, so that this does NOT halt all other watcher responses?
Our workflow at the TV station relies alot on FCS, and we cannot afford to loose time during workhours only because of one file being copied to the system.
Is this a smb limitation? or a FCS limitation?
Are there any settings we can change to allow for other responses to be run simultaneous as filcopy responses run?

PS.latest FCS version as of 20. january 2011
thx!
-m

Mac OS X (10.6.5)

Posted on Jan 20, 2011 8:56 AM

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oterpoter

Q: Copy response of huge files makes all other FCS hang until finished, WHY?

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  • by A. Richards,

    A. Richards A. Richards Jan 20, 2011 4:27 PM in response to oterpoter
    Level 3 (625 points)
    Jan 20, 2011 4:27 PM in response to oterpoter
    Is the copy response on your watcher set to run in parallel?

  • by jamesheliker,

    jamesheliker jamesheliker Feb 15, 2011 1:59 PM in response to oterpoter
    Level 1 (0 points)
    Feb 15, 2011 1:59 PM in response to oterpoter
    Hi -

    When you say FCS prefs is set to allow 15 simultaneous processes, I assume you mean in system preferences under "Maximum Running Jobs"? I've never had a problem with setting this value as high as 100, and have thousands of assets ingested on a daily basis.

    However, even at 15, the behavior you're describing shouldn't occur. That might point to the watcher in FCS being configured incorrectly. Can you provide more detail as to the exact steps you've configured in FCS?

    Also, are you looking at the administration log view or just the Search All Jobs view?

    - James Heliker
    Digital Media Engineer,
    Disney / ABC Television Group
    James.X.Heliker@disney.com