Q: Your Apple ID has been disabled!?

Hi, i try but dont work.

I'm not getting this error: "Apple ID has been disabled for security reasons" alert

Just: "Your Apple ID has been disabled"

I cant download new stuf (free too) or update my apps.

The only diferent think i did, was that i add some gift cards to my account yesterday.

You still need to contact itunes.

can you post a link please im having trouble finding it and i dont even know why this happened

Mine's disabled as well and I've tried to do what was suggested to undos able it with no luck.  I think my CC # was hacked because yes I'll spend a few bucks here and there, but there's over $200 worth of charges on my back account!  I make sure I don't spend anywhere near that so I'll be calling to handle this with my bank and them because its absolutely ridiculous.  I only do $0.99 and $1.99 things here and there so over $200 worth of charges is outrageous.

And I didn't realize that this was the iPad section. It's doing this on my iPhone

Contacting the itunes store:

http://www.apple.com/support/itunes/contact/

choose store

iTunes store support

Get account support with Express Lane

I highly suggest calling Apple Care:  (800) APL-CARE (800-275-2273)  Just did this and yes, did have a small wait time, but it was so worth it.  Apple id is enabled now and I can download.  They simply ask some questions to verify that it's really your account and device.  Then they send you to IT who helps by sending you an email with a link to change your id and then you are done.  Easy peasy!!

babeins wrote:

 

I highly suggest calling Apple Care:  (800) APL-CARE (800-275-2273)

I doubt Dr. Noir (who you responded to) is still worryng about this two years after he posted.

@babeins

i came to this forum several months ago because i had called Apple care several times with no solution.  I was sent to the Express Lane and went that route two or three times, but no matter what i did, i couldn't get a rep who would or could help me.  They asked me security questions which i answered correctly but they asked me the last 4 digits of my credit card number and it wasn't the one i have now. i had no clue which card it was,  most  likely it was an old debit card that had suspicious activity on it that i had to replace, i can only guess because it  had been two or three years since i registered the password and Apple ID.  That email they sent you is the same email you can get for yourself by going to the Apple support site and clicking on some links about resetting your password. I did that many times but the link in the email would not work, and the reps i talked to, probably about 5 or so of them over several weeks, could not help with the problem, they didn't even try. Finally, a few weeks ago, i called them again and i got a rep who seemed confident i could be helped, he  transferred me to the higher tier, and that guy showed that he was not going to give up.  He kept trouble shooting the email link problem until  he figured it out and was able to help me reset my password. But it took months and many reps. it wasn't so easy peasy.

The joke is apple get your money and then you can not use the product.

That has not worked for me - both options:

a) re-setting password.  That didn't do a thing.  Also changed payment method (original method had a double charge that I'm still waiting to be refunded).  Still nothing.

b) going through express lane.  That didn't work so much primarily because I haven't heard from anyone.

Using express lane, you should get an email.  Click on the link in the email, then you should get a phone call.

Not every situation is so "easy peasy", but this is a lesson learned by many. It's VITAL to make sure guys that you are keeping your information up to date in both iTunes on your account and through appleid.apple.com.

Never got the phone call, so found a number and called it myself.  28 minutes on hold to speak to someone then another 13 for him to figure it out, but everything is up & working again.