Ipod touch Voice/wont scroll down

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sym.2011 Author

Level 1

0 points

Ipod touch Voice/wont scroll down

My Ipod touch recently "froze" up in a way. It will open things but not fast and it wont scroll down it is hard to "slide" to power off and "slide" to unlock... and the voice command is on but we cant get to the options to turn it off. any suggestions. and how do you find out your restictions passcode?

Ipod touch, Other OS

Posted on Jan 23, 2011 1:00 PM

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Answer 1

JimHdk

Level 7

28,874 points

Jan 23, 2011 1:18 PM in response to sym.2011

Try resetting your iPod (press the sleep/wake button and the home button at the same time for about 10 seconds until the Apple logo appears).

There isn't any way to determine your restriction passcode. If you have forgotten it you will have to restore your iPod to reset it.

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Answer 2

sym.2011 Author

Level 1

0 points

Jan 28, 2011 9:17 AM in response to JimHdk

How do you restore your Ipod? and is that safe to do it? its my daughters and she said she doesnt remember it asking her to create a code or anything.. so we have no ides what it could be. Thanks so much for your help I will try everything when I get home tonight!

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Answer 3

lllaass

Level 10

210,411 points

Jan 28, 2011 9:34 AM in response to sym.2011

Restoring covered on page 214 of the following users Guide. You want to restore from backup.
http://manuals.info.apple.com/enUS/iPod_touch_iOS4_UserGuide.pdf
Since you do not know the passcode, if it asks for the passcode place the iPod in recovery mode and then restore. See the following for recovery mode.
http://support.apple.com/kb/ht1808
Restoring will erase the iPod and replace it contents with what is in the most recent backup and what is in the itunes library since some things like music are not in the backup. Like all things, restoring has a risk that something can happen and the iPod can just be erased. In that case you have to rebuidd the iPod.

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Answer 4

Mar 7, 2011 5:01 AM in response to sym.2011

FOUND THE ANSWER ONLINE FOR MY DAUGHTERS ITOUCH WITH THE SAME PROBLEM. YOU SIMPLY USE 3 FINGERS AT ONCE TO SCROLL DOWN AND CAN THEN GO IN TO "ACCESSIBILITY" AND TURN OFF THE "VOICEOVER".

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Answer 5

Nov 19, 2011 3:18 PM in response to Itouchfix

Thank so much Itouchfix. I thought my IPOD had gone crazy. Was ready to send it back to the shop.

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