calling iphone4 from mac with facetime does not work any help/

Question

Level 1

0 points

calling iphone4 from mac with facetime does not work any help/

Have beta facetime downloaded and ready but cannot conect with contact iphone 4 in different loccation. What should I do??

Mac, Mac OS X (10.6.6)

Posted on Jan 23, 2011 4:58 PM

Reply

Answer 1

Jan 23, 2011 5:12 PM in response to kgw123

With information provided, your question is impossible to answer.

___________________

Allan

___________________

Reply

Answer 2

kgw123 Author

Level 1

0 points

Jan 23, 2011 5:42 PM in response to Allan Eckert

what other info do you need???

Reply

Answer 3

Jan 23, 2011 10:09 PM in response to kgw123

Have you sent the other party an email invite? It works both ways. I just set it up 2 days ago. The other party sent me an email invite, accepted it; worked. If you can specify exactly what your doing and/or at what point it does not work, we may be able to narrow it down further.

Reply

Answer 4

kgw123 Author

Level 1

0 points

Jan 24, 2011 7:27 AM in response to MacLovin54321

Here is exactly what I have done. I am able to ee myself when I get facetime on my mac. I then call an iphone4 from my contact list and sometimes there is a ringing sound from the mac and other times there is no sound, in either event there is no connection with the phone. When i call the phone there is no evidence from the person that I call that i have tried to call. I am sure she is at a wi-fi area when I call. What's next??

Reply

Answer 5

Tom Gewecke

Level 10

115,848 points

Jan 24, 2011 7:42 AM in response to kgw123

The person you are calling has to have turned Facetime on in their Settings and I think they also have to have authorized whatever email address you are using to call them as an acceptable Facetime address.

Reply

Answer 6

kgw123 Author

Level 1

0 points

Jan 24, 2011 8:09 AM in response to Tom Gewecke

I am calling using her cell number not an e-mail address, is that wrong??

Reply

Answer 7

Tuttle

Level 7

29,541 points

Jan 24, 2011 8:12 AM in response to kgw123

is that wrong??

Yes.

Reply

Answer 8

kgw123 Author

Level 1

0 points

Jan 24, 2011 9:35 AM in response to Tuttle

So what is right!!!!

Reply

Answer 9

Tuttle

Level 7

29,541 points

Jan 24, 2011 10:00 AM in response to kgw123

From a computer, you need to use their email address because a computer can't make phone calls over AT&T's system. Someone with an iPhone or Touch will have to use your email address to contact you via FaceTime at your computer.

Reply

Answer 10

kgw123 Author

Level 1

0 points

Jan 24, 2011 3:57 PM in response to Tuttle

That makes sense, however when I call the iphone4 which is in fla and I am in mich there is no connection. What has to be on iphone4? as is easy to tell I am a novice , the iphone owner is a pre-novice so step by step would be great. Thanks

Reply

Answer 11

Tuttle

Level 7

29,541 points

Jan 24, 2011 4:07 PM in response to kgw123

iPhone 4 and iPod touch (4th generation): Using FaceTime

More detailed instructions are in the iPhone User Guide (PDF)

Good luck!

Reply