You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my macbook pro does not detect external display anymore

i bought a new plasma panasonic tv one month ago and i have the adapter and everything.... i've also watched already over 30 movies by connecting my laptop with the tv through the adapter and hdmi cable... yesterday i was at a friends place and i connected my adapter to his hdmi cable and my mac detected his tv straight away but it didn't work . after this my friend told that he faced a problem with the hdmi cable(brand=hama) and he could not connect his laptop . after finding his tv and finally not working today i connect it to my own tv and the screen turns blue for a couple of seconds like trying to connect but does not detect my tv ... anybody has any idea what happened. my mini dvi port seems to work because the moment i connect the cable it turns blue( as when i was watching movies no problem)... now what happened ??

Message was edited by: giannisg

macbook pro 13,3 late 2010, Mac OS X (10.6.6), intel core 2 duo 2,4GHz , memory->4GB 1067 DDR3

Posted on Jan 23, 2011 9:01 PM

Reply
378 replies

Apr 14, 2012 4:12 AM in response to andrewfromMY

Sure, here are the things I did:


1) download http://codykrieger.com/gfxCardStatus, install it and it will show an icon on your menubar

2) whenever you want to connect an external display (or even after you already connected it) go to the gfxCardStatus icon and set it to "discrete".


That is it... this worked for me in different displays (Samsung, LG, Philips)...


When it is in "discrete" mode it makes sure you are using your discrete graphics card mode (in my case ATI)... since, aparently, the "integrated" (intel) is not able to output signal to the display.


So, the solution basically consists on making sure you select that mode every time you connect an external display... or simply have it always set to discrete (which is not always good, if you want to extend you battery live while you are on the go - in those cases I use the "integrated" graphics mode).


I hope it helps! Cheers

Apr 15, 2012 3:52 AM in response to andrewfromMY

OK, so you do not have an NVIDIA or AMD RAEDON graphics card... which means that your setup is different from mine.


The only thing I can tell is that my card on the integrated graphics mode (which uses the Intel HD Graphics 3000 384 MB) does not work with external displays... However, I just found out that a person with the same (or similar) setup as you did solve his problem with the same approach I take, take a look: https://discussions.apple.com/thread/3350132?answerId=16685778022#16685778022


Maybe this helps... do exactly like him/her, and good luck!


Cheers!

Apr 15, 2012 1:24 PM in response to carltonfrommeridian

Hi! Since last week i´m having the same problem that most of you. I have a mid 2010 13" MBP 2.4 Core 2 Duo with mini display to DVI connected to a Samsung 24 Display since last August and it has worked flawlesly until now.


I´ve read this entire thread and others and I think i have tried everything. It has worked four times since the trouble begun. It started in a moment when the laptop runned out of battery, I plugged the power cord and the external screen didn´t come back.


Also the gfxCardStatus doesn´t work in my laptop, it isn´t compatible. It seems that it only has one Graphic Card, Nvidia Geforce 320M, and the program doesn´t change to any integrated card.


Any help will be welcome, thank you.

Apr 15, 2012 2:37 PM in response to tcc13

Thank you, thank you! This worked for me.


Kurt

tcc13 wrote:


I was having this issue just a few days ago when I switched my graphics card from dicrete to integrated to save battery life. I also installed gfxcardstatus to do this. What I founf from digging around was this from the gfxcardstatus website, "

Why doesn't my external display work?

Don't worry - nothing is broken. If your external display is not being detected while you're using gfxCardStatus, it means that you have a newer i5/i7 model, and you're currently on Intel Only mode. Switch to Discrete Only or Dynamic Switching to use the display. The Intel graphics chipset is incapable of outputting video through the Mini DisplayPort."


So after switching back to discrete or dynamioc switching everything was working fine again.


Hope this helps some of you.

Apr 16, 2012 12:14 PM in response to giannisg

I had this same problem with my MBP,15-inch, Early 2011, 10.7.3 with a new cable that i bought in amazon, it worked perfect for a while , but i take my MBP to home, and when i plugged again at work the external display will not turn on, now im using my old apple minidisplay to vga, and it's working again , seems like Lion doesn't like hdmi, since the update I have to enter the wifi password every time that I restart my MBP, an other issue no sound, for the no sound problem I have to reset de PRAM , someone else is having this problem?

Apr 22, 2012 10:51 PM in response to giannisg

Okay,


I originally posted a response to how I have solved this with my setup and ill repost it here...


You have to unplug the power cable from the syncmaster... then plug in the mini diplay adapter... then do a "detect display" is system preferences to check to see if it's detecting it... then simply close the lid to the laptop and plug in the power to the syncmaster... it will "detect" the monitor and it comes back every time for me now... I've dealt with this issue for over a year.... but it's how I get my external monitor back up every time. Apple and Samsung need to get together and fix this but until then it's the only thing that has worked for me...


However, people seem to still have issues following this so I have went ahead and put together a video as well...


You can view the YouTube video I've made here... http://www.youtube.com/watch?v=41tfRsfNU0A


This is what I have to do everyday to get my Macbook Pro to redectect/recognize my Samsung Syncmaster External Display....


Hope this helps some people.

Apr 23, 2012 2:52 AM in response to giannisg

I'm having a similar issue with my early 2008 MBP since about two weeks.

I always use it together with an external monitor; at work and home; I connect them with a DVI cable (this model MBP still has a large DVI external display port).

The monitor at work is a HP Compaq LA2205wg, and at home I have a Benq G2420HDBL. Until two weeks ago both have always worked flawlessly.


When I connected the HP monitor at work that morning I noticed that some application windows - such as Eclipse, but not the Finder! - looked strange on the external monitor: a bit similar as when you view a TIFF file with the wrong endianness.

I eventually logged in and out of my account and then everything looked normal again. Until later that day, when the display suddenly went black. And it has remained black ever since: both at home and at work. I tried other cables, yet another monitor, a PRAM reset. Nothing helped so far.


I assumed that my MBP was just getting a bit old and it might be a hardware failure. It's four years old and I have used it very intensively: it's been on for about 14 hours a day in those four years. I have replaced some parts, like a faulty fan, and put a larger HD in last year.


But I did notice that when I connect the external display it is being recognised: I can see it in the Display settings. It even recognises the make, model and resolution. I can see the mouse pointer moving off the screen of my primary display - into the black nothingness 🙂.


In the console, there are a lot of lines such as this:


23-4-12 11:13:07.623 AM Google Chrome: kCGErrorIllegalArgument: CGSGetDisplayBounds: Invalid display 0x3c0a1201

23-4-12 11:13:07.623 AM Google Chrome: _NXGetScreenRect: error getting display bounds (1001)

23-4-12 11:13:13.031 AM Finder: kCGErrorIllegalArgument: CGSGetDisplayAliasList: Invalid display 0x745e4385


(just picking a few at random - there are many more of this sort)


I had more or less settled into the idea that it was time to upgrade my MBP - but reading this and similar topics has made me wonder if it might be a software / driver related issue after all. Unfortunately, I don't remember if there was an update just before the screen went black.

It'd be nice if I could get the external display back to work - even if just for the months until the new MBP comes out.

Apr 30, 2012 9:00 AM in response to emgsilva

YES. EMGSILVA's SOLUTION OF DOWNLOADING GFXCARDSTATUS WORKS FOR ME SET TO DISCRETE WHEN CONNECTED TO EXTERNAL IF YOU HAVE THE SAME/SIMILAR SETUP AS ME... I HAVE LATE 2011 15" MACBOOK PRO. Thank you so much. I'm really not sure why apple cannot simply release an update to address this if it is as simple as making sure your gfx card is discrete when connected to external. As for the 13" macbook pro users i sympathize with your plight and since there is no discrete gfx card on these models... and i would try gfxcardstatus anyway as emgsilva describes above.. and links to here https://discussions.apple.com/thread/3350132?answerId=16685778022#16685778022


an apple representative needs to tell me now why they couldn't have figured that out and told me about it when i first got this computer and was having the problem. This appears to be simple... so why did i pay $2500 for the best macbook around and then have this persistent simple problem that i had to solve myself???

my macbook pro does not detect external display anymore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.