3993 Views 5 Replies Latest reply: Mar 24, 2011 2:32 PM by bilant
Same problem here only I'm going from the Free Trial to the Box Set Family which I have succcessfully installed on other programs in our home. I've deleted the trial Application and the folders referenced above, I've cleared the Library Cache related to iworks, emptied trash, restarted, re-installed and did application updates... SAME PROBLEM.
What's ridiculous is I paid for a 20-user site license, and Apple can't just put a serial number with it. It's the same as the retail box, and a simple trial software can screw it up.
I even tried installing it and capturing it with Absolute Manage InstallEase to see where everything was going, but I'm at a loss to what I've missed here.
I remembered I had written a shell script a couple years ago to revert Java in OS X, and it involved "forgetting" old packages. I found the script and rewrote it for iWork '09. Removes and installs the same stuff, but for some reason it works.
In this case, I was doing it over SSH to a network machine, so I copied the package from the installer disc and then the latest iWork update package to a common location "/Users/Shared".
rm -rf $HOME/Library/Preferences/com.apple.iWork.Keynote.plist "/Applications/iWork\ \'09" "/Library/Application\ Support/iWork\ \'09" "/Library/Preferences/com.apple.iWork09.Installer.plist"
pkgutil --forget com.apple.pkg.iWork09Trial
pkgutil --forget com.apple.pkg.iWork904Update
pkgutil --forget com.apple.pkg.iWork905Update
pkgutil --forget com.apple.pkg.iWorkTrial
installer -target / -verbose -pkg "/Users/Shared/iWork09.mpkg"
installer -target / -verbose -pkg "/Users/Shared/iWork9.0.5Update.pkg"
i had the same problem and have delated the files you wrote plus as follows:
~/Library/Preferences/com.apple.iWork .../iWork\ \'09
after the procedure do not forget to empty the trash.
reinstall iworks 09 from dvd......
finally it worked out!!