Apple Knowledge Base

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Level 1

66 points

Apple Knowledge Base

Being a long time Windows user, I am used to searching the Microsoft/Windows Knowledge Base for answers to technical questions. I can't seem to find a similar site for Apple. I had a problem with the battery, and the Apple tech emailed a comprehensive document to help solve it.
I would love to find a searchable index for these types of issues. Does it exist? Is it available to the user community? Any help wold be appreciated.

hp Pavilion d4990y, Windows 7

Posted on Jan 24, 2011 8:21 PM

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Answer 1

Niel

Level 10

741,851 points

Jan 24, 2011 8:23 PM in response to smalcom

Perform a Google search with site:support.apple.com as one of the search terms.

(56412)

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Answer 2

roaminggnome

Level 10

106,401 points

Jan 24, 2011 8:25 PM in response to smalcom

You can go to the top of the page and use the search bar by "Support".

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Answer 3

Limnos

Level 10

428,039 points

Jan 24, 2011 8:28 PM in response to Niel

As Niel suggests.

You can also use The "Search Discussions" feature but that doesn't directly take you to the k-base articles, it just takes you to discussions posts that may mention them. It's also somewhat idiosyncratic in the results it produces. Most of the power users of this site I suspect use Google.

Then there's also the user tips library, written by other Mac users helping on this site. http://discussions.apple.com/forum.jspa?forumID=599

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Answer 4

tonefox

Level 6

9,368 points

Jan 25, 2011 1:56 AM in response to Niel

It seems to be the first hit if you google "apple knowledge base"....

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Answer 5

Jan 25, 2011 2:15 AM in response to smalcom

Apple Knowledge Base

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