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Windows cannot detect the IPod (not showing on the device manager)

Hi all,

I was trying to connect this old ipod nano to my windows 7 computer. The ipod can charge the battery but the computer cannot detect the ipod as a device.

I tried to restart the ipod and my computer, but can't help. I was trying to force my ipod to disk mode (i search it at here but don't know if it will do on this ipod) but not success.

Is there anything I can do to make my computer to see this device.

Thanks

IPod Nano first gen, Windows 7

Posted on Jan 25, 2011 8:10 PM

Reply
4 replies

Jan 25, 2011 9:17 PM in response to lopi11

Hello lopi11,
And welcome to Apple Discussions!

If possible, trying using a different sync cable to rule out the possibility of a faulty or damaged cable. You might also want to try plugging the iPod into different USB ports as well to see if that makes a difference.

Another thing to try and do is hook the iPod up to a different computer. If it is recognized there it is most likely a problem with your own Windows 7 machine.

It might not hurt to look at this article as well. It deals with USB driver issues for Windows.
http://support.apple.com/kb/TS1538

B-rock

Windows cannot detect the IPod (not showing on the device manager)

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