4 Replies Latest reply: Jan 26, 2011 8:37 AM by lopi11
lopi11 Level 1 (0 points)
Hi all,

I was trying to connect this old ipod nano to my windows 7 computer. The ipod can charge the battery but the computer cannot detect the ipod as a device.

I tried to restart the ipod and my computer, but can't help. I was trying to force my ipod to disk mode (i search it at here but don't know if it will do on this ipod) but not success.

Is there anything I can do to make my computer to see this device.

Thanks

IPod Nano first gen, Windows 7
  • planb77 Level 7 (32,315 points)
    Hello lopi11,
    And welcome to Apple Discussions!

    If possible, trying using a different sync cable to rule out the possibility of a faulty or damaged cable. You might also want to try plugging the iPod into different USB ports as well to see if that makes a difference.

    Another thing to try and do is hook the iPod up to a different computer. If it is recognized there it is most likely a problem with your own Windows 7 machine.

    It might not hurt to look at this article as well. It deals with USB driver issues for Windows.
    http://support.apple.com/kb/TS1538

    B-rock
  • lopi11 Level 1 (0 points)
    I tried on both options but didn't work, different cable, different computer still no response.
  • planb77 Level 7 (32,315 points)
    If you are unable to get any computer to recognize your iPod, then it's likely a hardware issue with the iPod itself. In that case, I would definitely recommend bringing it to your nearest Apple store to see what they can offer you with.

    B-rock
  • lopi11 Level 1 (0 points)
    if so... I think it's time to let it RIP. thx