Safari works. Apps cannot use internet

Question

Level 1

3 points

Safari works. Apps cannot use internet

Hi there.

I just bought the new iPod Touch 8GB. It is on the latest software version.
Connecting to both Work and Home WIFI, Safari can browse without issues. However, none of my Apps will work with the WIFI (Facebook, Mail, Mxit, Meego, etc). They do not have any internet connection whatsoever..

Is there some sort of bug with the WIFI at the moment on the new software version. Or does anybody have any suggestions that I can try?

iOS 4

Posted on Jan 26, 2011 2:16 AM

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Answer 1

lllaass

Level 10

210,519 points

Jan 26, 2011 3:07 AM in response to KrisAdams

Have you reset your iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.

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Answer 2

KrisAdams Author

Level 1

3 points

Jan 26, 2011 3:31 AM in response to lllaass

Hey,

Thanks, just tried that. But still the same issue.
It seems a lot like the WIFI connection is not being used correctly by any Apps. Which does strike me as a software bug. Because, like I said, Safari works ace.

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Answer 3

lllaass

Level 10

210,519 points

Jan 26, 2011 3:35 AM in response to KrisAdams

Next would be restore from backup via iTunes.
Then restore to factory defaults/new iPod via iTunes
Last, make an appointment at the Genius Bar of an Apple store.

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Answer 4

KrisAdams Author

Level 1

3 points

Jan 26, 2011 3:52 AM in response to lllaass

This is a brand new iPod. So it seems weird to have to "restore"
But I will give it a shot.

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Answer 5

JimHdk

Level 7

28,898 points

Jan 26, 2011 5:48 AM in response to KrisAdams

If Safari is working but some other Apps are not it would appear that your network may be blocking traffic on port numbers used by those apps (e.g., other than the standard port used by HTTP, i.e., 80).

Check into this before restoring your iPod.

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Answer 6

KrisAdams Author

Level 1

3 points

Jan 26, 2011 6:47 AM in response to JimHdk

I restored it anyway (Like I said, it's new, so I didn't lose anything).
Still the same issue.
I have set the proxy to work on port 8080. And my home router is configured myself. And I do not block any outgoing ports.

So your idea does make sense, but I am not sure that it is the case.

Does anybody have the new iPod touch, latest software version, and have the ability to connect fine to the Facebook app for instance. Then I can rule out a software bug.

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Answer 7

JimHdk

Level 7

28,898 points

Jan 26, 2011 6:59 AM in response to KrisAdams

There is no problem connecting with the latest iPod Touch/iOS and Facebook (or App Store) that I know of.

If you are using a proxy then this is likely the source of your problem

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Answer 8

KrisAdams Author

Level 1

3 points

Jan 26, 2011 7:05 AM in response to JimHdk

I have the exact same issue on my home network (No proxy, no port blocking).

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Answer 9

MSUR

Level 1

0 points

Mar 17, 2011 7:58 PM in response to KrisAdams

Hi,

I have the same problem - but it is even more weird.

I can surf using Safari, browse apps in App Store, iTunes and some apps like Skype, Opera, Team viewer work very well over my home as well work wifi. But apps like Fringe, Nimbuzz, Vtok all gtalk related items says 'cannot connect to network, check your WiFi settings'.

By any chance, am I missing something in the settings, that Skype and other apps are able t figure out themselves 😉 ....

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Answer 10

Jul 30, 2011 12:09 AM in response to KrisAdams

I had this same problem with my new iPhone and i relized the time and date was wrong so I fixed it after that everything worked perfectly it was really weird and not related to Internet at all but it fixed it you could try that if u havnt already resolved the issue

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Answer 11

Apr 11, 2016 8:48 PM in response to angelicafromsalem

yep this was the answer. so ridiculous!!

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