SKY Wifi always worked now stopped, please help

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Level 1

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SKY Wifi always worked now stopped, please help

Hi
I never had any problems using SKY at home, MyFi from 3 on my travels, B&B router when I'm there.
Suddenly SKY doesnt work. It's fine for my two laptops and wifi printer but not IPAD.
The IPAD connection to my neighbours unlocked wifi works, the connection still works fine to MyFI device.
I can see my sky network and connect to it, but it does not connect to the Internet.
I have rebooted ny router, switched off my IPAD, ignored the network settings and rekeyed the router settings.
I have reset the network connections back to factory default on the IPAD.
I have tried several attempts to renew the lease but I always get the same result: zilch.
Well not quite -

Sky home networks always use 192.168.0.1 as the router address,
my pc I'm typing this on is shown as an attached device 192.168.0.2
my wifi printer is 192.168.0.3

but those are the only devices shown attached, even though the IPAD thinks its attached.
The renew lease I would expect to generate 192.168.0.4 however it shows as 169.254.13.167 and when I check this address in whois I find this nugget of information below.

Does anyone know what the problem is and more importantly how to fix this PLEASE.

thanks

george

Comment: This is the "link local" block. It was set
Comment: aside for this special use in the Standards
Comment: Track document, RFC 3927 and was further
Comment: documented in the Best Current Practice
Comment: RFC 5735, which can be found at:
Comment: http://www.rfc-editor.org/rfc/rfc3927.txt
Comment: http://www.rfc-editor.org/rfc/rfc5735.txt
Comment: It is allocated for communication between hosts
Comment: on a single link. Hosts obtain these addresses
Comment: by auto-configuration, such as when a DHCP
Comment: server cannot be found.
Comment: A router MUST NOT forward a packet with an IPv4
Comment: Link-Local source or destination address,
Comment: irrespective of the router's default route configuration
Comment: or routes obtained from dynamic routing protocols.
Comment: A router which receives a packet with an IPv4
Comment: Link-Local source or destination address MUST NOT
Comment: forward the packet. This prevents forwarding of
Comment: packets back onto the network segment from which
Comment: they originated, or to any other segment.

Ipad, iOS 4

Posted on Jan 26, 2011 2:25 AM

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Answer 1

JimHdk

Level 7

28,898 points

Jan 26, 2011 3:34 AM in response to Zubo

The IP address of 169.254.13.167 for your iPad is self-assigned which means that it was not given a valid local network IP address by your SKY router DHCP service when it connected. This 169... address will not allow access to the internet.

Since your iPad is still working with your MiFi and other networks this points to a problem with your SKY router. You could check for a firmware update for that router at the manufacturer's support web pages. Also, although you say that you already tried "rebooting your router", you still might want to try powering off your router for 30 seconds and then restarting it by reconnecting power. If this doesn't work, and since your router worked before, you may have to look into replacing your router.

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Answer 2

Zubo Author

Level 1

0 points

Jan 26, 2011 5:48 AM in response to JimHdk

Jim

thanks for your comments.
I still am not sure whether it was the router or the IPAD.

Anyway, over lunch I completely switched off my router, finished watching a 250mb movie on the ipad.

Switched my router back on an hour later...
completely powered down the ipad...
switched on, master reset on network settings, powered down automatically, then found the router in my wifi settings, selected it, entered key and joined.
waited 5 secs went to see ip addresses and bingo, all correctly set and able to browse....

hurray.....

and thanks

george

(I was dreading having to wait on Sky queues then wait on their tech people!!!)

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