paladin3
Level 1 (0 points)

Q: QuickTime Player Fails to Save Video

So I sometimes use the screen recording feature of QuickTime Player and occasionally have the following experience:

1. After I click the stop recording button, the recording appears to cease but the new video never appears.
2. The black Screen Recording window reappears but the record button is grayed out as is the red close button.
3. The File menu's New Screen Recording is likewise grayed out.
4. The application will not quick and must be force quit.
5. There is a Screen Recording.mov file in my Movies folder but it typically is zero KB. Sometimes it shows an actual value but cannot be opened because "The File is Not a Movie File"
6. Other kinds of recordings (Movie Recordings) can be done.

This feels like there is some sort of error during save but I was wondering if a) anyone had experienced this or b) knew of a fix.

mac book pro, Mac OS X (10.6.6), 2.2ghz, 4gb ram, 750gb hd

Posted on Jan 27, 2011 3:44 PM

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paladin3

Q: QuickTime Player Fails to Save Video

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  • by nappyp,

    nappyp nappyp Jan 1, 2013 9:56 PM in response to Saul888
    Level 1 (0 points)
    Jan 1, 2013 9:56 PM in response to Saul888

    The files won't play. Quicktime says that they're not movie files.

     

    Some of the files say they're at 0kb in the temp, like Paladin3's first post. Not sure what to do.

  • by Saul888,

    Saul888 Saul888 Jan 1, 2013 11:42 PM in response to nappyp
    Level 1 (0 points)
    Jan 1, 2013 11:42 PM in response to nappyp

    maybe your situation is differnet than mine was.

  • by lachelvi,

    lachelvi lachelvi Jul 9, 2013 10:51 AM in response to paladin3
    Level 1 (0 points)
    Jul 9, 2013 10:51 AM in response to paladin3

    Check to see if Time Machine is backing up your system when you stop the recording.

     

    Okay so I was having the same issue with QuickTime screen recordings and even lost a very valuable Skype interview due to the bug. Eventually I figured out what was happening. When I clicked stop recording and the new video didn't appear and the option to quit QuickTime grayed out I was invariably backing up my system with Time Machine. I have Time Machine set up to automatically back up my computer at regular intervals so I was not doing this intentionally, it was just a bad convergence of events. The first time I tested my theory out by just letting Time Machine finish it's thing and, voila, the video popped up as soon as Time Machine finished its back-up. The second time I tested it out by just clicking on the Time Machine icon and forcing the back-up to stop. The video instantly popped up when I stopped Time Machine. Most importantly the video and audio were both intact! This is not what happened with my Skype interview which I impatiently tried to grab from the temporary folder not realizing the hang up was due to Time Machine. When I moved the temporary file QuickTime could no longer find the file once TimeMachine stopped. I didn't notice this right away because I left my computer for a couple hours thinking the video was irretrievable. When I came back to my computer I had the error messages and the video worked but not the audio (the whole point of the interview). So goes it. I am glad to have noticed the Time Machine problem and hope it helps others.

  • by imwendy,

    imwendy imwendy Jul 7, 2016 9:34 PM in response to paladin3
    Level 1 (4 points)
    Jul 7, 2016 9:34 PM in response to paladin3

    Hi Paladin3,

     

    I've had a similar problem before. I tried many things, but what did the trick for me was using a genuine Apple thunderbolt USB cable.. I'm not sure if it will solve your problem, but might be worth trying.

     

    Good luck

  • by appreciate,

    appreciate Jul 7, 2016 9:49 PM in response to paladin3
    Level 4 (1,276 points)
    Mac OS X
    Jul 7, 2016 9:49 PM in response to paladin3

    An apple article is there : How to use QuickTime Player - Apple Support

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