I recently set up this router at my house and so far it's been working great with the only issue being me having to push the router reset button everytime I turn on my computer after having stopped using the router for awhile.
Problem is that even if I am connected to the internet, itunes doesn't recognize my new connection and because of this it won't connect to the store/internet. I have found no setting to choose an internet.
Thanks for the help, and I agree I don't like having to push the rest button but I didn't really know where to go for help
Here's the test results...I took out my IP address because I can't help but feel that's not something I should pos ton the internet. Something I noticed before but forgot about was that if I click on the itunes store it actually loads the store...even though itunes says it can't connect.
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
VIA Technologies, Inc. KT600-8235
iTunes 10.1.1.4
QuickTime 7.6.9
FairPlay 1.10.14
Apple Application Support 1.4.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.3.0.69
Apple Mobile Device Driver 1.52.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 2D9E14838506B74E
Current user is an administrator.
The current local date and time is 2011-01-28 20:33:00.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is not supported.
Core Media is not supported. (16005)
iPodService 10.1.1.4 is currently running.
iTunesHelper 10.1.1.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
** Network Connectivity Tests
**
Network Adapter Information
Adapter Name: {E1610AB7-ED2D-4A90-9F35-AA63937D8F9E}
Description: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
Lease Obtained: Fri Jan 28 20:04:05 2011
Lease Expires: Sat Jan 29 20:04:05 2011
DNS Servers: 209.143.0.10
66.209.140.124
Active Connection: (none)
Connected: No
Online: No
Using Modem: No
Using LAN: No
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Last successful store access was 2011-01-25 18:34:41.
The report that your system can't contact the firmware update server does seem to indicate some sort of connection problem. I'd suggest you start with your router; it may need a firmware update or it may be defective (the constant need for a reset indicates some sort of problem). You'll probably want to take this up with the router manufacturer's tech support. Until you get the router stable, it's going to be difficult to try and isolate other possible causes of your iTunes Store connection problem.
