dr average wrote:
Thank you. The piece about Time Machine and APExtreme was one of the things I had seen, along with your own postings, that made me realize the Apple sales folks had misled me. BTW, that was the second time they misled me. The first time, a salesperson sold me APExpress with a self-powered USB hard disk. When I failed to set it up I went back, and the next salesperson exchanged it for an APExtreme and a plug-powered hard disk.
Wow. You
really should take this up with the manager, and perhaps a letter (not email) to Apple at Cupertino. Everybody makes mistakes, but that's ridiculous.
Follow-up question, then. We have a bunch of Mac laptops, no desktops. So the choice is exchange both for a Time Capsule, with the potential that a problem in one component takes down the other, or keep Extreme and the hard disk, connect the hd to a laptop, and backup all the computers that way?
Nothing's perfect of course, but yes, both of those are supported, and work well, if you mean keeping a laptop mostly stationary and connected to the HD most of the time, or at least regularly, so backups can be done frequently.
Depending on how many Macs you're talking about, or, rather, the total amount of data on them, a TC may not be large enough to back them all up. See #1 in [Time Machine - Frequently Asked Questions|http://web.me.com/pondini/Time_Machine/FAQ.html] (or use the link in *User Tips* at the top of this forum). If not, you can connect a USB drive to the Time Capsule and back up some of the Macs to that (why it works on a TC but not an Airport is one of Time Machine's mysteries).
And you might want to periodically "archive" the TC's HD to a USB drive, per [Time Capsule: Using AirPort Utility 5.3.1 or later to make a copy of the Time Capsule disk|http://support.apple.com/kb/HT1281], or, probably better, periodically make separate "secondary" backups. See #27 in the
FAQ for some suggestions.
Sorry, another question: what about using an ethernet network hard disk with Airport Extreme? Does this work, or does it have the same problems as USB?
Some of them seem to work reasonably well with Time Machine, but many have
different problems. See the pink box in #2 of the
FAQ. And search this forum for
NAS.