Google Maps not working until Kaspersky URL Advisor disabled

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Level 1

2 points

Google Maps not working until Kaspersky URL Advisor disabled

I loaded Kaspersky AV 2011 a couple days ago. Today, found I could not "Get Directions" on Google Maps and could not access my Bank accounts their Web Site.

After searching for an hour or so, I found that Kaspersky had installed an extension (check in Safari > Preferences > Extensions) named Kaspersky URL Advisor 8.0.4. Once I turned it off, everything worked again.

MacBook Pro, Mac OS X (10.6.6)

Posted on Jan 28, 2011 8:36 PM

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Answer 1

bgeimer Author

Level 1

2 points

Jan 28, 2011 8:37 PM in response to bgeimer

This post is an FYI

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Answer 2

Feb 19, 2011 2:59 AM in response to bgeimer

This was a known bug, it is already fixed in 8.0.5.

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Answer 3

Binkybut

Level 1

8 points

Feb 25, 2011 8:52 AM in response to kukushechkin

I also have this issue.

I have done the Kaspersky software updates but I still only have URL advisor version 8.0.4 installed. How do I update to 8.0.5 ?

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Answer 4

Mar 4, 2011 4:53 AM in response to Binkybut

I think you have to manually uninstall extensions from kav preferences and install again. Let me know, if this helped or not.

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Answer 5

kifaru

Level 1

4 points

May 14, 2011 7:17 PM in response to kukushechkin

I have the same problem, uninstalled the Kasperski extension from Safari then installed again, but it is still version 8.0.4: is there any way to get the new version?

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Answer 6

kifaru

Level 1

4 points

May 14, 2011 7:19 PM in response to kifaru

I just looked in the Kasperski site and found this link with the 8.0.5 version:

http://utils.kaspersky.com/Distr/mac/kavma...es_it_pt_pl.dmg

Hope it helps...

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