my phone was working fine thursday morning... 46%battery.. then by 10:30am it was a brick... i tried to syn it to itunes.. itunes said it was in recovery mode, i was told how to get it out of recovery mode...(home button and then plug into itunes) still nothing... is there anything else i can do? i bought this phone in april.. its not even a yr old....
Your iPhone has a major problem for some reason. Recovery mode usually requires a restore with iTunes. If you are unable to restore your iPhone with iTunes and your iPhone is less than a year old, it remains under warranty. You can call AppleCare to handle everything over the phone, or make an appointment at an Apple store if there is one nearby.
I got home from work to take my phone out of my pocket and realised that mine too has faulted. What's strange is that my battery level is also at 46%!? How can a phone just fault over what appears to be nothing? iTunes will not detect it, and due to the passcode it cannot connect to it...
I will book an appointment at the Genius bar, but surely this cannot just be a major coincidence that I am experiencing the SAME problems with the SAME battery level...
How can a phone just fault over what appears to be nothing?
Because it appears to be nothing to you - not unless you have some sort of Superman x-ray vision that can detect and see a software problem or a hardware problem through the iPhone.
The passcode is not required when connecting your iPhone to iTunes on the same computer you normally connect and sync your iPhone with - not unless there is a major problem with your iPhone, and apparently there is - with the software or hardware.
thank you very much for the information guys... one more question... what is the process of recovery? i mean for apple, will anything be saved from the phone or will the wipe everything out trying to recover it... i ummmm may have somethings on it that i dont want seen... lol...
If your phone is in recovery mode, all apple can do to attempt to fix it is restore it, so essentially your data is already lost.
If there was data on your phone apple would wipe it clean anyway. 🙂
Thank you all very much for all the info... I will be going to apple tomorrow with the phone... Wish me luck... it needs to last until july so i can get the iphone5..woohoo...lol ...xoxox
This thread has been closed by the system or the community team.
You may vote for any posts you find helpful, or search the Community for additional answers.
phone is bricked, wont get out of recovery mode
Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.