14 Replies Latest reply: Jan 3, 2012 1:29 PM by Tiff84
miguel1994 Level 1 Level 1
I had an old backup, but I synced the iphone and the old backup desapeared, is there any way I can restore the old backup?
Thank You
  • Allan Sampson Level 10 Level 10
    There is a single current backup which is updated at the first step during the iTunes sync process. When restoring an iPhone with iTunes, a new backup will be created and the former backup will include a date and time stamp next to the name of the iPhone. I believe the same occurs when installing a firmware update. The old backup is no longer touched or erased.
  • miguel1994 Level 1 Level 1
    I appreciate your help, but i don't have the older backup in the backups folder, it only appears the new backup. Do you know any other way?
  • Allan Sampson Level 10 Level 10
    It it is gone, it is gone. You can't restore a backup from out of thin air.

    Did you install a firmware update, or restore your iPhone with iTunes?

    If not, how often do you sync your iPhone with iTunes?

    If you didn't install a firmware update or restore your iPhone with iTunes, the existing backup that is available was updated with the last sync. After a new backup is created when installing a firmware update or when restoring an iPhone with iTunes, the old backup is not touched or deleted.
  • casper_lykke Level 1 Level 1
    Hi, you can find your back ups in "yourUserName/Library/Application Support/MobileSync/Backup"

    if you are using TimeMachine to back up your mac you can find older versions in the same place on your TimeMachine and restore them from there.

    Hope this helps.
  • appleuser94116 Level 1 Level 1
    Hi Allan, while googling "create a new backup for iphone," I came across the following response from you here on Apple Discussions:

    Re: Create new backup point
    Posted: Mar 22, 2009 1:24 PM in response to: rbongni

    I'm not sure what prompts a new backup being created.

    I currently have two backups. One dated 2/1, and another created since 2/1 that has been updated since. A new backup may be created after installing a firmware update.

    The backup is based on the name of your iPhone.

    You can change the name of your iPhone to something different, and manually create a new backup for the name change.

    Afterwards, change the name of your iPhone back to what is was for the current backup for this name to continue being updated.

    BACK TO THIS POST: I currently have a last backup for my iphone made on April 1, 2011. My 3yo son pressed some random buttons and somehow deleted ALL my sms/mms text messages on my iphone last Saturday (April 9th). I have not synced my phone to my iTunes yet. I am wondering, if I rename my iphone to a new name on iTunes (by double-clicking my device in the left-hand column and typing in a new name), and then select backup, will this create a NEW BACKUP from my phone's current state, AND PRESERVE my earlier (April 1st) backup under my iphone's previous name?

    The reason I would like two separate backups is so i can keep whatever messages may still be in my iphone currently, including the ones which have come in since April 9th, when all the messages seem to have been erased. But more importantly, I need to make sure I can at least retrieve my messages that were preserved in the April 1st backup. I CANNOT RISK LOSING MY APRIL 1ST BACKUP, while I am working to backup what is left on my phone since April 1st!

    Can you please advise?

    Thanks in advance!!
  • jenniferreardon Level 1 Level 1

    I've checked several times, and I don't seem to have the "MobileSync" Folder. Is there a reason for this?

  • MiFFMaN Level 1 Level 1



        If you do not see the "MobileSync" folder you may not be in the right library folder. (I assume as above your using a Mac) ?


    Make sure you open a finder window and click on the little house icon in the left hand side and then choose that library.


    This is the only way to see if there are backups on the computer manually.


    You can also in iTunes, click iTunes > Preferences > Devices and look here what time the last backup was.


  • jenniferreardon Level 1 Level 1

    I did find the MobileSync folder under the correct library, thank you. However, I have another question on the topic of backups. I accidentally deleted my most recent backup, and the next one I had to restore to was over a year old. I deleted it by going to iTunes > Preferences > Devices and then deleted the wrong backup in that menu. Is there any way to recover the one that I accidentally deleted?

  • MiFFMaN Level 1 Level 1



        Unless the backup file is contained in the trash (which you can choose put back) then it is most likely this file is gone.


    As a Mac user, do you take advantage of using Time Machine backups? If you do then you may be able to retrieve this file.....

  • jenniferreardon Level 1 Level 1

    I DO have Time Machine, thankfully. I intend to look for the file as soon as I get home to the external hard drive that I use for Time Machine.

  • jenniferreardon Level 1 Level 1

    UPDATE: I was able to go back in Time Machine to two days ago, the last time I synced up my phone. I recovered the backup file to the backups folder, went into iTunes after I plugged my phone in, right clicked on the icon and selected "Restore From..." and selected the recovered file. Thanks so much for your help!

  • MiFFMaN Level 1 Level 1

    Great! Glad I could help! Thank Apple for Time Machine backups!

  • Harish R Level 1 Level 1


          I couldn't find mobilesync folder. I found only 3 backups in itunes preferences. I took a backup before updating the opreating system of my iphone. But i couldn't see the backup. I didn't delete anything in the computer. Can you please help me to find the backup folder? I lost all my contacts and information stored in my phone.

  • Tiff84 Level 1 Level 1

    This worked perfect for me, Thanks!