13 Replies Latest reply: Jun 30, 2011 4:25 AM by VertexData.com
Greg Andresen Level 1 Level 1 (70 points)

I have Apple's External USB fax/modem connected directly (not via a USB hub) to an iMac running 10.6.6 in 32-bit mode. I can't get it to send or receive faxes using Apple's built in Fax software (System Preferences > Print & Fax), and am wondering whether the modem itself is broken, or whether it is not compatible with Snow Leopard. Perhaps there is a 3rd-party fax software solution that might work? Is there any way to test whether the modem is working or not?

Many thanks,


iMac 2.8GHz C2D, Mac OS X (10.6.6), 4GB RAM, 1TB HD