6 Replies Latest reply: Apr 30, 2011 4:36 AM by oz hadrakon
sarah3385 Level 1 (0 points)
Hi

I have just got a new iphone 4 as my previous one was smashed. I connected it to my computer and the phone was found and installed. when it connected to itunes it asked me to sign into itunes as normal and then it goes to a page where it asks about set up find my iphone. The page doesnt not work and none of the links work so im stuck on this page and cant put my back up on my new phone. I have read other posts about renaming the library and it has not worked for me.

Any help would b great.

hp, Windows XP
  • Shadowclone Level 1 (0 points)
    Hi,
    I too have been having this problem for awhile after i had changed my computer.I tried calling apple but they did not know what to do either.And thus i am at a loss like you. And for now it looks like we are stuck until apple finds out what is going on.Btw If you happen to find any information about this problem will you kindly let me know?
    thx
  • sarah3385 Level 1 (0 points)
    Hi

    I am trying a few things as well and i also phoned apple and got no help. If anything i try works i will post straight away
  • Spiceboy75 Level 1 (0 points)
    I have the same problem and I have tried to uninstall and install again and nothing works. Please let me know if you can solve the mistery.
  • Eastkevin Level 1 (0 points)
    Hi there,
    Have you guys found the solution? I'm facing the same problem
  • ed1977 Level 1 (0 points)
    I`M HAVING THE SAME PROBLEM... ITUNES DOES NOT PROCEED WITH IPAD 2 SYNC BECAUSE OF THAT
  • oz hadrakon Level 1 (0 points)

    yo guys i had the same problem til yesterday and it literly drove me out of my mind. i simply couldn't pass or fix this page it stucked and there was nothing that i was able to do to fix it and the solution came from connecting the iphone to another computer and after passing this page connecting the phone to my own computer. i hope that it will help you too cause all of you guys look as fastrted as i was yesterday. also sorry for my english