Ok, the file is private unless you have log-in credentials - which I have. Unfortunately, I don't think I can provide a working link to the file - but I'll list one anyway.
No idea if it will show the problem I'm having, but it's worth a shot. Let me know if find any possible solutions.
EDIT: I tried the link from Safari, it doesn't work. No bother posting it. It leads to a generic page. Any ideas are still appreciated.
Message was edited by: Justin: Mac Man
I use a basic mac book with quick time player version 10.0 (90.3)
The same wmv files play well in windows.
i am facing the same problems and I have tried the recommendations:
-I installed flip for mac but still get the message" You may need to install additional software"
- Quicktime player plays mp4 files, therefore I converted the files to mp4 but it still wont play. However other mp4 files do play in quicktime player in macbook.
- I also installed VLC player for mac but it still did not work.
I cant find a windows media player for mac...it all points to flip 4 mac
any other suggestions?
Use Quicktime Player 7 instead of Quicktime 10.
Mac OS X 10.6 includes QuickTime versions 10.0 and 7.6.3. The QuickTime 7 player will only be present if a QuickTime Pro key was present at the time of installation, or if specified as part of a custom install, or individually downloaded.
Snow Leopard update 10.6.4 included an update to 7.6.6 (if installed). You can install it from the above link even though it says for 10.6.3. It's the same version of QuickTime Player 7.6.6.
(Only QuickTime Player 7.6.3 or 7.6.6 can be updated to "Pro".)
I have resolved the problem - the problem was that the video in particular was encoded in a screen format unrecognizable by Macintosh.
Apparently you're having a codec compatibility issue. That would usually mean they're using Screen (or Image) codec or a proprietary codec such as Go2Meeting which only have plugins available for Windows. Without a link I can't give any more details unfortunately.
Screen (ACELP.net) (My videos are in this format.)
Direct Show AC3 Filter
To my knowledge, there is no easy solution to this problem. I got the information I posted two years ago from the Flip4Mac forums, and things may have changed now with the release of Mavericks, although I remain lenient about whether or not there is a way to fix it at all.
Sadly, I think the only solution is using a Windows computer to view the video.