Q: Dock Connector Error - No Sound
I've upgraded the OS 4.2 and everything worked fine. A week ago, I started getting the "Dock Connector" message in iPad where the volume control should be. If I plug in a headphone, the volume control returns and I hear everything in the headphone. Pull it out the and "Dock Connector" message reappears and no sound.
I spent time with an Apple support tech and we reset it back to factory. The keyboard clicked like normal. After the software restore, the same symptoms reappeared. All software is from the iTunes Apps store.
The orientation lock has no effect. The volume slider opposite the orientation lock is missing unless a headphone is plugged in. The mute switch shows changing status on the screen. I've inserted and pulled the USB dock connector about fifty times and even given the unit a healthy slap.
The odd thing is that I'll occasionally get a charging or unlock sound, but with no repeatability.
I spent time with an Apple support tech and we reset it back to factory. The keyboard clicked like normal. After the software restore, the same symptoms reappeared. All software is from the iTunes Apps store.
The orientation lock has no effect. The volume slider opposite the orientation lock is missing unless a headphone is plugged in. The mute switch shows changing status on the screen. I've inserted and pulled the USB dock connector about fifty times and even given the unit a healthy slap.
The odd thing is that I'll occasionally get a charging or unlock sound, but with no repeatability.
64 GB iPad, iOS 4
Posted on Jan 31, 2011 8:44 PM