Previous 1 2 Next 17 Replies Latest reply: Apr 16, 2012 11:11 AM by TabulaRasa812
me1234 Level 1 Level 1 (0 points)
Why do Netflix movies download and play almost instantly, but AppleTV takes almost overnight to download a movie?

Thanks,

Brian

MacBook Pro 2.8 GHz Duo, iMac, Mac OS X (10.6.2), FCS3, Aperture3, CS4, Sony EX1, Canon EOS 40D
  • Alley_Cat Level 6 Level 6 (18,435 points)
    You may have a slow connection.

    Netflix will adapt the quality (downwards) for a slow connection whereas itunes store rentals are fixed quality (and let's face it if you pay for it you don't want quality downgraded and pay the same).

    When you consider HD rentals may be 3-4GB and SD rentals 1-1.5GB you may appreciate why they can take hours if you're on a poor connection locally (slow local network) or to the internet.
  • Zino21 Level 1 Level 1 (0 points)
    Don't believe that. The AppleTV1 used to download and play HD movies FAST! Apple screwed something up with the updates.
  • Zino21 Level 1 Level 1 (0 points)
    Using that logic if I rent a movie on iTunes in SD it should be as fast as Netflix. No it's still taking hours and never used to. And no it's not because Netflix downgrades even further.
  • me1234 Level 1 Level 1 (0 points)
    Yes, I agree. I think something has changed. Connection is fast, just not for AppleTV movies... strange.
  • tgibbs Level 1 Level 1 (70 points)
    My experience is pretty much identical whether streaming from Netflix or renting from Apple. In each case, the show starts within a few seconds.
  • Zino21 Level 1 Level 1 (0 points)
    Strange that you would be trolling the apple tv discussion boards if everything works well. Very strange indeed.
  • tgibbs Level 1 Level 1 (70 points)
    I have no complaints about overall performance, but I do have some interface concerns. For example, when scrolling through my Netflix queue, if I click on one show to see details, and then return to the queue, I find that it takes me all the way back to the beginning of the queue instead of the place where I left it. Also, I've found that for some shows, when fast forwarding or reverse, it does not seem to show all of the thumbnails. I'd like it to show the thumbnails in a row, like on some other Netflix clients. And I'd like an indicator to tell me how much of a particular show that I've watched.
  • vazandrew Level 6 Level 6 (16,200 points)
    No it's not strange. Those of us who have no issues are here to help others troubleshoot.

    It would be helpful to list your setup (including actual internet speed)
  • me1234 Level 1 Level 1 (0 points)
    I use a new Airport Extreme Base Station, but I do not know how to check for Internet speeds.
  • vazandrew Level 6 Level 6 (16,200 points)
    www.speedtest.net
  • me1234 Level 1 Level 1 (0 points)
    I just did the download "Speedtest" and it is slow. I will call my service provider tomorrow. I think my modem is old. Thank you for your help!

    Brian
  • capaho Level 4 Level 4 (3,650 points)
    Why do Netflix movies download and play almost instantly, but AppleTV takes almost overnight to download a movie?


    Netflix adjusts the bit rate dynamically based on network speed as the video plays. If the network speed slows down, the video quality may change but the video will continue to stream. The iTunes store simply sends the file data until enough has been cached ahead for it to start playing. If your network speed is too slow, it will take a long time before enough data is received to begin playback.
  • Racnode Level 1 Level 1 (0 points)
    I agree 50 meg down and renting a movie on Itunes takes hours Netflix almost instant
  • tgibbs Level 1 Level 1 (70 points)
    I also believe that it is helpful also for people to know what kind of performance they should be experiencing: almost immediate streaming of Netflix and Apple content. Slow streaming, either of Netflix or Apple content, is clearly not a generic Apple TV problem. In some cases, people have reporting solving such problems by modifying their home network configurations: changing their router's security or firewall settings, using a wired connection instead of wireless or using a different wireless frequency band, using a different router or modem, resetting routers and modem, changing their DNS settings, etc., but consumer-end network problems may not be the whole story. It could be that there are also some problems at the Apple and/or Netflix server end, as it is likely that people in different locations are be getting their content from different servers or even different content delivery networks.
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