IMAC dying
I have a quad core IMAC i7 that was one of the very first shipped here in Europe (received it in December 2009) and for a few weeks now I've ben getting an error message regarding the boot camp disk, telling me to format the disk and restore. As I don't use Bootcamp I've ignored it. However, since this weekend, I've had the spinning beach ball issue with very slow response and then the machine wouldn't boot at all. I finally managed to boot it from the install disk tonight, ran a disk utility and it tells me my RAID is failing, the disk is unrepairable, and needs to be returned to an Apple service centre.
Is there a known issue with this machine as I find it difficult to believe that a machine that is only 14 months old, used for light domestic use, can fail so easily and so early in its life? Added to this, as I live in Luxembourg, they will charge me a fortune here for any repairs as I am very limited on service centres.
I'm running a TM backup as I type (from my wife's macbook; the imac is crawling) to try and protect my data as best I can. Can anyone advise on possible solutions to this before I ship the machine for repair. When I run the hardware test from the initial boot, it tells me the hardware is fine, which seems to contradict the test run in the Utilities folder. I have deleted all of the data in the bootcamp partition.
I am wholly untechnical in these matters (which is why I bought a mac) so if you can reply in simple terms, then much appreciate. Also, how willing have Apple been to resolve issue with machines that are out of manufacturer's warranty (if only a few weeks out of warranty)?
Many thank in advance.
Phil
IMAC 27 inch quad core i7 2009, Mac OS X (10.6.6)