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Wifi/Bluetooth GONE! Greyed out

I have no clue what has happened. Synced my iPad today w/ my iTunes and thought all was well. Until I went to go online the next time, and couldn't. Come to find out my iPad has "forgotten" that it's even suppose to HAVE wifi! The option in settings is gone - it's greyed out, and there's nothing you can do. [This is a iPad 16GB-wifi; updated to latest software.]

I've read the manuals online. I've read through the forums. I've read various website. I've tried everything listed. Last try was resetting it completely, back to a "new iPad" - and it still doesn't have wifi as an option.

Anything else I should try? Unfortunately the closest Apple store is about an hour and half away from me, and I'm one of the primary caretakers for my elederly-disabled father --- which makes taking a day off to try to get this seen about very difficult.

Thanks in advance for any help.

Windows 7

Posted on Feb 1, 2011 3:42 PM

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9 replies

Feb 1, 2011 4:03 PM in response to BecStan

Hi and welcome....

Launch iTunes then from the menu bar click iTunes / Preferences then select the Devices tab. If there's an iPad back up available there, instead of trying to "restore as new", try restoring from the backup, instructions here.

http://support.apple.com/kb/ht1414

See: Restoring your iPhone, iPad, or iPod touch.

More help here for troubleshooting iPad: Wi-Fi networks and connections








Carolyn 🙂

Feb 3, 2011 7:34 AM in response to BecStan

BecStan wrote:
Any other thoughts or suggestions out there????


If you've tried all those steps without success then it looks like you have to go to step 4:

Four

+If there is no Wi-Fi address or Bluetooth address listed after doing the above steps, then your iPhone or iPod touch may need to be repaired. See the iPhone Service FAQ or iPod Service FAQ for additional service information.+

Contact an Apple store or Apple Support. Your iPad is still under warranty.

Wifi/Bluetooth GONE! Greyed out

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