wifi greyed? says no wifi? no bluetooth,,can i have your advice please?

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wifi greyed? says no wifi? no bluetooth,,can i have your advice please?

okay so now that i have lost everything on my ipod (2nd gen) thanks to tryin to restore it that wouldnt work so i used another computer to update my ipod that wiped out everything on my ipod my contacts, apps i paid for, pictures, music everything , nothing i have done works resetting restoring and updating nothing please my ipod is my love i need my wifi to work why wont it work it works with 8 other devices in my home, please anything will help! 😟 and i also think it is ridiculous that i cannot download the ne itunes onto my macbook 10.4.11 and now that my ipod is updated my computer wont let it connect so not happy with applethank for your time

ipod 2nd gen, Mac OS X (10.4.11), wifi greyed

Posted on Feb 1, 2011 10:24 PM

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Answer 1

kuggan Author

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Feb 1, 2011 10:27 PM in response to kuggan

i also tried to configure with my router and restart everything is there an answer to this tragedy?!?

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Answer 2

Feb 2, 2011 12:06 AM in response to kuggan

I've recently purchased an iPod Touch 4th generation. It worked fine at home on the wifi. Used it with Skype on a video call for 30 minutes. Our router is a DLink.
Now we are at work with a Cisco 1200 and can connect to the wifi with our comuter, but not the iPod. It indicates the WEP key is wrong. It's not.
Now we have found that Bluetooth does not work. It is unable to find other Bluetooth items. My computer has found the iPod.
Looking on the inet we have found no attempt at a fix or suggestion from Apple.

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Answer 3

Feb 2, 2011 5:51 AM in response to Bud Thailand

Bud Thailand:

Now we are at work with a Cisco 1200 and can connect to the wifi with our comuter, but not the iPod. It indicates the WEP key is wrong. It's not.

Get the WEP Equivalent Password for the Cisco 1200 router at work from the network administrator, then try to connect using that hexadecimal string. For 40-bit WEP it will be 10 hex characters. For 128-bit WEP it will be 26 hex characters. Preface the string with a '$' like this: $20E43DB1BC

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Answer 4

lllaass

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210,411 points

Feb 2, 2011 6:05 AM in response to kuggan

Have you looked here since one of symptoms is grey-out wifi.
http://support.apple.com/kb/TS1559

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Answer 5

kuggan Author

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Feb 3, 2011 3:44 PM in response to lllaass

yes i have looked there for a solution none have worked and i am trying to avoid going to the apple store. the biggest problem is i cannot configure the wifi setting at all and am frustrated i have another ipod that works just fine .

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Answer 6

Feb 3, 2011 4:13 PM in response to kuggan

Please, have you figured out why this happened. The exact same thing happened to me, im very frustrated. Reset the whole thing, still wifi greyed out. was working fine last night and everyday prior.

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Answer 7

Feb 4, 2011 12:31 PM in response to kuggan

Ive had the same problem. ended up calling Apple, they will send you a new refurbished one at $109. CAD or take yours to a local place that fixes them and hopefully its cheaper than the 109. as for my local its 106. to fix mine, so i will send to Apple. Also lady at Apple said its definatly a hardward problem if you have gone thru all the steps on Apple support to try to fix.
Good Luck

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Answer 8

Feb 21, 2011 12:01 PM in response to ipodtouchgurl

Same thing has happened to me.
I got home from school and it wouldnt connect to the wifi so I turned my iTouch off for a few minutes and turned it back on.
It erased all my songs and my Wi-fi option turned grey and said "No Wifi."
I restored it and updated it to the most recent iTunes update as well.
I got all of my songs back butthe Wi-fi option is still grey.
And I REFUSE to pay for a new iTouch or pay to have it repaired. Last month I got this iPod from the apple store in exchange for my old ipod (the sleep/wake button got jammed).

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