Error Code 100

Question

Level 1

1 points

Error Code 100

I know, there have been multiple posts on this. However, I cannot get this error code to go away. I have followed advice from other people but nothing works. I have logged out of iTunes and the App Store. I have deleted all cache files that I could find in /Library and /User/Library that pertain to the App Store, iTunes and Apple itself. Whenever I log back into the App Store I am required to verify my billing information each time. I have rebooted my computer multiple times. I have done a full system cleaning using CleanMyMac application. I am still not able to purchase and download anything. What other options are available? Thanks...

Macbook Pro, Mac OS X (10.6.6)

Posted on Feb 2, 2011 11:32 PM

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Answer 1

Feb 3, 2011 3:39 AM in response to thasro

Hi,

Instal the v10.6.6 combo update available here.

http://support.apple.com/kb/DL1349

Then repair permissions.

Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. As long as you see, "Permissions Repair Complete" when it's finished... you're done.

If you see any warnings re: SUID messages, they can be safely ignored, information here: http://support.apple.com/kb/TS1448?viewlocale=en_US 

Restart your Mac.

Carolyn 🙂

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Answer 2

thasro Author

Level 1

1 points

Feb 3, 2011 3:52 AM in response to Carolyn Samit

Thanks for the reply, however it did not fix this stupid error 100 message. I already did the combo update a few days ago. I went and repaired disk permissions like you said, rebooted my mac, and tried it again. I'm still unable to purchase anything and still receive the error code message.

Are there any other options/fixes?

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Answer 3

Feb 3, 2011 4:02 AM in response to thasro

I log back into the App Store I am required to verify my billing information each time.

Make certain your billing info is correct.

http://support.apple.com/kb/HT1918

Amd you can email the Mac App Store Customer Service here.

🙂

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Answer 4

thasro Author

Level 1

1 points

Feb 3, 2011 4:26 AM in response to Carolyn Samit

All of my billing information is correct. I have no issues when I purchase something from the iTunes store. It's the Mac App Store that I have issues with. However, I will take your suggestion and contact customer service. Thanks!!

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Answer 5

Feb 3, 2011 12:41 PM in response to thasro

I hope they can resolve the problem for you.

🙂

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Answer 6

thasro Author

Level 1

1 points

Feb 4, 2011 6:24 AM in response to Carolyn Samit

Customer service wanted me to fix permissions on the iTunes music folder. This didn't fix anything either. However, whenever I try to buy something from the Mac App Store I know get a message asking if I really want to buy it and I have to click the Buy button. I still get a error 100. I have retraced my steps from my previous posts but nothing works.

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Answer 7

mokho

Level 1

4 points

Dec 11, 2012 3:11 PM in response to thasro

Did this ever get resolved for you? I am still dealing with it 😟

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