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query about "the hard drive is probably full"

Hi guys,
I have been trying to install a game in my mac. one of the requirements of the game is 12 GB free in the hard disk and I have plenty of room. the problem is it always shows me a message which is ".. couldn't write a file, the hard drive is probably full"

so please help me out !!

Thanks in advance

MacBook Pro, Mac OS X (10.6.4)

Posted on Feb 2, 2011 11:21 PM

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Question marked as Best reply

Posted on Feb 2, 2011 11:48 PM

Hi A, and welcome to Apple Discussions.

What is your HD's capacity and how much is free space? It might be that although it's showing as free space, virtual memory is using it. Most of us here suggest keeping at least 15% free space open at all times.

It's also possible there is an issue with the HD or directory. First check the S.M.A.R.T. status on your HD: Applications>Utilities>Disk Utility>in the panel at left, select the first item in the list/your HD mechanism>look at the bottom of the main window next to S.M.A.R.T. status and see if it says “Verified” or something more ominous like “Failing.”

If S.M.A.R.T. status is "Verified," run Repair Disk: Boot from install disc (insert disc>restart>immediately hold down c key and keep holding it until you see “Preparing Installation”)>at first screen select the language and click Continue> click on the Utilities Menu in the menu bar>open Disk Utility>select your HD in the panel on the left side>click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility such as DiskWarrior or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD (repair utilities can only repair the directory structure, not the HD itself). When this is finished, quit Disk Utility, quit the installer, and restart. Once booted normally, go to Applications>Utilities>Disk Utility and run Repair Permissions.

Message was edited by: tjk
8 replies
Question marked as Best reply

Feb 2, 2011 11:48 PM in response to Alrahmani

Hi A, and welcome to Apple Discussions.

What is your HD's capacity and how much is free space? It might be that although it's showing as free space, virtual memory is using it. Most of us here suggest keeping at least 15% free space open at all times.

It's also possible there is an issue with the HD or directory. First check the S.M.A.R.T. status on your HD: Applications>Utilities>Disk Utility>in the panel at left, select the first item in the list/your HD mechanism>look at the bottom of the main window next to S.M.A.R.T. status and see if it says “Verified” or something more ominous like “Failing.”

If S.M.A.R.T. status is "Verified," run Repair Disk: Boot from install disc (insert disc>restart>immediately hold down c key and keep holding it until you see “Preparing Installation”)>at first screen select the language and click Continue> click on the Utilities Menu in the menu bar>open Disk Utility>select your HD in the panel on the left side>click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility such as DiskWarrior or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD (repair utilities can only repair the directory structure, not the HD itself). When this is finished, quit Disk Utility, quit the installer, and restart. Once booted normally, go to Applications>Utilities>Disk Utility and run Repair Permissions.

Message was edited by: tjk

Feb 3, 2011 10:19 AM in response to tjk

My HD's capacity is 250.06 GB, and the free space is about 225.85 GB. By the way, I bought my mac one month ago, and I haven't installed a lot of apps.

I tried what you have said but unfortunately it didn't solve my problem. but you mentioned an important thing which is virtual memory. How can I keep free space open? because I checked the activity monitor and it shows my VM size is about 120 GB.

Do you thing the size of the virtual memory is the problem? if no, is there anything that I can do?

Thanks for your patience,

Feb 3, 2011 12:20 PM in response to Alrahmani

Alrahmani wrote:
My HD's capacity is 250.06 GB, and the free space is about 225.85 GB.


Then that isn't the problem. 😉

By the way, I bought my mac one month ago, and I haven't installed a lot of apps.


Then if we don't get to the bottom of this, you may wish to post in the forum for the MBP 2008/Later (this forum deals with MBP Original).

I tried what you have said but unfortunately it didn't solve my problem. but you mentioned an important thing which is virtual memory. How can I keep free space open? because I checked the activity monitor and it shows my VM size is about 120 GB.


120 GB??? or MB?

Do you thing the size of the virtual memory is the problem? if no, is there anything that I can do?


If it's 120GB, I'm wondering.

Thanks for your patience,


Patience? Who said anything about patience??? I wanna know, and I wanna know right NOW User uploaded file 😉

Feb 3, 2011 6:44 PM in response to JoeyR

JoeyR wrote:
Just out of curiosity... what is the game you are trying to install? It is possible that there may be a known problem with the installer.


The game is called "Call of Duty Black Ops",

I guess the version of the game that I have has a problem, so I may buy a new one. or if u have any idea about the problem please help. whether I will buy a new version or not, I am curious to know exactly what the problem is, just to expand my knowledge about mac.

and thank you for replying

query about "the hard drive is probably full"

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