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Imac will not start

Computer shut down for 3 days. Tried to restart - Usual starting sound of fan and the 'boing', then nothing??? any suggestions please

Mac OS X (10.6.6), Mid 2007 20 inch 2.4 Ghz

Posted on Feb 2, 2011 11:23 PM

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9 replies

Feb 3, 2011 4:15 AM in response to Lilli Pilli

Have you tried starting up in safe mode...hold down the shift key, and if the iMac starts up ok, then reboot and see if it starts again in multi-user mode.

If that does not work, insert your Mac OS X install disk and startup while holding the C key...select the language then go to the utilities and run disk utility on the internal hard drive. Repair the disk, then restart and see if that clears the problems.

Feb 3, 2011 5:05 AM in response to Lilli Pilli

Hi Alan,

Have you tried starting while hodling down the mouse to force the disk to eject?

The rest of it is sounding a lot like a logic board failure. Since the fan spins up and you can hear hard drive activity, probably not the power supply.

Have you had the iMac open all the way? Have you looked at the capacitors, look like small soda cans (I prefer beer cans 🙂 ) to see if any are bulging? If they are that is a sure sign of failure.

You haven't said anything about an external hard drive or another Mac computer. If you had either, and the drive was bootable, could try starting from that drive or in target disk mode to make sure it was the logic board.

Alternative is to take the iMac to an Apple authorized servioe person and have it checked out.

Ralph

Feb 6, 2011 10:09 PM in response to Ralph Landry1

Hi Ralph, The local PC repair shop has had the Imac open and tried a new hard drive - bad news, the problem is not the hard drive. Does the Imac have a BIOS battery like some of the older desktop machines? I have also seen some threads about capacitor failure. Otherwise similar threads point to a logic board failure. While I was away (and the PC was OFF) the temperature here hit 42 deg C - which may have been the temp in my study? Perhaps that contributed to the failure? Anyone out there with ideas?
My next step is to take PC to nearest Apple Agent - which unfortunately is about 200km (120 miles) away.
Thanks for your help so far.
Al

Feb 7, 2011 4:01 AM in response to Lilli Pilli

Hi Al,

Thanks for the update.

Yes, iMacs have a battery on the logic board, small button type battery that usually has a life quoted as 5 years, which does vary a lot. If a repair tech has the unit open it is best to simply replace the battery as standard procedure, they are only a few dollars, US or AUS. And 42 C > 108 F should not cause damage, a little hot, but since the iMac was not running and trying to stay cool should not have been damaging to it physically.

If you take the iMac to an Apple person, and they open it up and can repair for a price you find acceptable, make sure they put in a new logic board battery at the same time...that battery keeps the information in the PRAM up to date so the machine knows where to find the startup disk, etc.

Ralph

Imac will not start

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