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Top Row of function keys not working

Hi all, I've recently been facing this problem of having my top row of keys (ie the row containing the brightness control, volume control etc) stop working. The only 2 keys that work are the dashboard and expose keys. The rest just won't work. When this happens, i realise that i can't shut down or put my macbook pro to sleep normally as well (ie. clicking the apple logo on the menu bar and selecting the respective options). I have to then press and hold down the main power button just to switch it off... Only upon restarting can my top row keys work again.

Anyone facing this issue recently? Or any advice anyone?

Macbook Pro 15 inch i5 2.4Ghz, Mac OS X (10.6.6)

Posted on Feb 3, 2011 7:37 AM

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Posted on Feb 9, 2011 6:09 AM

OK I just solved the problem. Go to System Preferences / Keyboard / Keyboard and uncheck the item that says "Use all F1, F2, etc. as standard function keys."
34 replies

Apr 17, 2016 11:54 PM in response to Barry Chng

Well, this frustrated me for about 30 minutes. Same issues you all talked about. no volume, no brightness, power button not working. CMD+OPTION+ESC did nothing. Even the drop down reset wouldn't work. After trying several above solutions without success, I did what I should have done first: held down the power to turn off the computer and then turn it back on. All good now.

Apr 28, 2017 7:26 AM in response to Pierre Degaillande1

So grateful for Pierre Degaillande's advice, posted here over 5 years ago...

Just received shipment of a brand new MacBook Pro from Apple.

Straight out of box....function keys did not work.

Pierre's solution was absolutely spot on for me.


Many thanks Pierre.

..now to figure out why 2 finger scrolling on haptic touchpad also fails to work.... :-(

Mar 12, 2011 12:11 PM in response to Pierre Degaillande1

something else in this vein that i was having a problem with was with playing World of Warcraft and other games. F8-12 didnt do anything in game, they wouldnt even be recognized as being pressed. to fix this particular issue, open system preferences, keyboard, keyboard shortcuts, and click through each category to look for anything bound to the keys you are having problems with and uncheck it. mine were set to open dashboard, expose, spaces, all those kind of things.

Feb 10, 2012 8:41 PM in response to Barry Chng

I'm having the same problem. However, I have tried checking and unchecking the "Use all F1..." option over and over, restarting with it both on and off but have had no luck. Unfortunatly, every post I find from people who have the problem seems to be solved by that option.


I would be immensly greatful for any help. (I can stand not having a brightness or volume option on the top row.)

Apr 5, 2012 8:45 PM in response to gregfreeman

Knowing how frustrating this was (enough to make me just give up and deal with it) I should have posted a response when I fixed the problem on my machine. >.< Anyway, I didn't so much fix the problem as something went wrong during the next update and I had to repair/reinstall my OSX.


App. if you transfer a user to a computer running a newer version of the OS, which I did when I got my Air, it can cause problems with the system files. They can eventually compound after each update and do things like deactivating your function keys or, as was my case, make it unable for you computer to start... at least that’s what the genius at the Apple store said is fairly common. He added that the same problem could occur when you update to a new OS. (i.e. Snow Leopard to Lion) Probably a problem Apple should address since one big tags of buying a new mac/upgrading the OS is that you wont have to go through the hassle of moving/reorganizing like we were tired of doing with PCs. Or they could at least warn us that there is a less than slight possibility that using the migration application that they suggest or get the new shiny OS they are pushing to you will cause problems down the line.

Top Row of function keys not working

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