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Is my Magic Mouse Dead?

I've had it a couple of months only. Today it said the batteries were low and I should change them but when i put new batteries in and made sure it was on there is now no little green light and the system Bluetooth is unable to find the mouse.

What should I do now?

Imac, Mac OS X (10.6.1)

Posted on Feb 3, 2011 11:34 AM

Reply
143 replies

Feb 3, 2011 3:47 PM in response to smartsale

If there's no green light then there's no power. If you're using rechargeables, try a set of non rechargeables. There have been problems with some rechargeables having too large a positive end and they don't make a good connection. Unlike most devices, the "+" positive ends both go the same direction, up.

Regards
Captfred

Feb 13, 2011 5:42 AM in response to smartsale

I have had the same issue but with my Magic Trackpad today. I changed the batteries in a working trackpad and then nothing. No green light.

Batteries are fine. I'm certain the connections are OK to as I was using Duracell's before and I am now too. I even put in the old batteries as they were not completely dead and nothing 😟

Will be booking a Genius Bar to get a replacement as it's still within warranty.

Mar 14, 2011 5:37 PM in response to IB Retired

Try this. I had the same problem and called AppleCare. This is what they told me to do.
Lost wireless mouse
FIX- power down computer. Hold SHIFT, CONTROL, OPTION and POWER BUTTON down for 10 seconds and then release. Power on computer. Move pointer over Bluetooth icon on menu at top right. Choose “Set up Bluetooth Device”. When window opens up turn off the mouse for 2 seconds and turn back on. Mouse should show up in window. Pair mouse.

Mar 14, 2011 5:38 PM in response to Migueldeabreu

Try this. I had the same problem and called AppleCare. This is what they told me to do.
Lost wireless mouse
FIX- power down computer. Hold SHIFT, CONTROL, OPTION and POWER BUTTON down for 10 seconds and then release. Power on computer. Move pointer over Bluetooth icon on menu at top right. Choose “Set up Bluetooth Device”. When window opens up turn off the mouse for 2 seconds and turn back on. Mouse should show up in window. Pair mouse.

Mar 14, 2011 5:40 PM in response to smartsale

Try this. I had the same problem and called AppleCare. This is what they told me to do.
Lost wireless mouse
FIX- power down computer. Hold SHIFT, CONTROL, OPTION and POWER BUTTON down for 10 seconds and then release. Power on computer. Move pointer over Bluetooth icon on menu at top right. Choose “Set up Bluetooth Device”. When window opens up turn off the mouse for 2 seconds and turn back on. Mouse should show up in window. Pair mouse.

Is my Magic Mouse Dead?

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