Very interesting symptom. As a test I would try changing the text to a different colour and see if that prints.
If the different colour prints then we can rule out a font issue, although both machines being raster-based should not be impacted by fonts.
You could also try printing to PDF to see if the symptom continues. If the PDF is okay then try printing that from Preview.
I would also try printing a text file from TextEdit. If TextEdit and Preview do not print the black text then I suggest a reset of the printing system.
1. Open System Preferences > Print & Fax
2. Move your mouse over the Printers list
3. Hold down the Control button and click the mouse
4. Click the "Reset printing system ..." popup
5. Restart your Mac
This will remove your print queues but not your printer drivers. So you will only need to add your printer queues again.
Thanks for the advice- I just tried the following:
Well yes -text prints fine in word if I change it to hot pink!
Text edit also will not print - only blank.
Won't print to PDF also- blank.
Reset printer (on my one year old and my 2 hour old new printer) and restarted- no help!
What could have happened here????
Some kind of crazy software issue?
Not entirely sure what has happened. Can't remember ever seeing someone with the same issue - that was not caused by the ink cartridge of the printer.
Interesting that the print to PDF also failed. Maybe it is a font book issue? You could open Font Book and check for duplicated/conflicting fonts. They will be marked with a yellow asterisk. When selected you can then click Edit > Resolve Duplicates.
If resolving font duplicates does not help then I would download and install the [OS X 10.6.6 Combo update|http://support.apple.com/kb/DL1349].
I am not exactly sure what Font Book is and I don't think that I even have it...I dont think it is a font issue because the same document with color text prints fine and the black text is invisible....is there any way that is has to do with the "automatic" text color settings. I tried changing it to black with no change but this is so strange and I am going NUTS! Especially since I bought and changed 3 cartridges for my one year old printer and imagine my frustration with a new printer today!!!!!! OY!
This sounds like the font conflict described and solved in these threads:
Hope this helps.
I am not hopeful that this will help but it has solved some frustrations here.
When we get either no color or wrong colors or no grayscale etc, here at school I go to the computer and when I select the printer, in the print dialogue window I find the color options and choose to set all color matching on the printer NOT on the computer and then it prints correctly. I also would suggest resetting the PRAM.
Your problem sounds very frustrating!
Having similar issues. Word for Mac 2004, tried printing a document I used all the time without issues. Haven't printed the document in a few months, now nothing shows up when I print it, blank page. Sometimes a few text boxes (outlines) will print but with no text inside them that should be there. If I insert a picture from file it prints fine.....very frustrating and must be a problem with some recent update, I know I just installed a bunch and wish I hadn't.
I'm having the same issue. It started on my HPJ4680. Thought it must be the printer. Changed printers. Same bloody thing. Changed the font to red, green, whatever; In these colors, printer works a treat. Black doesn't print at all. Page comes up empty.
PDF doesn't print black. Reseting printer doesn't help. Nothing works. Anyone find a solution to this other than throwing the computer out?
Same thing here, all the same problems. Tried all the suggestions. Although, I might add that I was able to print all colors including black from .doc Tried to save docx to doc and did not work!!!! What is this thing??? Is it software? Printer? Font?? Computer?? Has anyone figured this out? From what I can see issue started back in 2011. Someone must have figured it out by now. Why are there no updates? Someone please help