Wired Keyboard and Mouse Not working

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Level 1

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Wired Keyboard and Mouse Not working

My Wife just called and told me that the mouse and keyboard are not responding and the screen says that it is searching for a bluetooth keyboard and mouse, but the only one i have is a USB one. She told me that my Wacom Tablet works.

What could have happened. What do i need to do to get my keyboard and mouse recognized again.

Alu iMac 24" 2.4 gHz 500gb HD 4gb RAM, Mac OS X (10.5.2), 2gen 4GB Nano 16GB Touch

Posted on Feb 4, 2011 8:24 AM

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Answer 1

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rkaufmann87

Level 10

140,550 points

Feb 4, 2011 9:16 AM in response to mraplmer420

I'd recommend rebooting the computer and while she is at it to do a SMC reset. Here are the instructions:

*SMC RESET*

• Shut down the computer.
• Unplug the computer's power cord _and all peripherals including the keyboard and mouse_
• Press and hold the power button for 5 seconds.
• Release the power button.
• Attach the computers power cable and keyboard and mouse.
• Press the power button to turn on the computer.

Roger

Message was edited by: rkaufmann87

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Answer 2

mraplmer420 Author

Level 1

5 points

Feb 4, 2011 9:12 AM in response to rkaufmann87

so i should hard turn off the mac.

and after i shut it down I unplug the power cord, and then hold the power button for 5 seconds?

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Answer 3

rkaufmann87

Level 10

140,550 points

Feb 4, 2011 9:17 AM in response to mraplmer420

I have edited my directions a little to make it a little more clear.

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