3 Replies Latest reply: Feb 4, 2011 9:12 AM by mraplmer420
mraplmer420 Level 1 (5 points)
My Wife just called and told me that the mouse and keyboard are not responding and the screen says that it is searching for a bluetooth keyboard and mouse, but the only one i have is a USB one. She told me that my Wacom Tablet works.

What could have happened. What do i need to do to get my keyboard and mouse recognized again.

Alu iMac 24" 2.4 gHz 500gb HD 4gb RAM, Mac OS X (10.5.2), 2gen 4GB Nano 16GB Touch
  • rkaufmann87 Level 9 (55,253 points)
    I'd recommend rebooting the computer and while she is at it to do a SMC reset. Here are the instructions:


    *SMC RESET*

    • Shut down the computer.
    • Unplug the computer's power cord _and all peripherals including the keyboard and mouse_
    • Press and hold the power button for 5 seconds.
    • Release the power button.
    • Attach the computers power cable and keyboard and mouse.
    • Press the power button to turn on the computer.



    Roger

    Message was edited by: rkaufmann87
  • mraplmer420 Level 1 (5 points)
    so i should hard turn off the mac.

    and after i shut it down I unplug the power cord, and then hold the power button for 5 seconds?
  • rkaufmann87 Level 9 (55,253 points)
    I have edited my directions a little to make it a little more clear.