Q: White Itunes Store Page

I've never had a single problem loading content I got from Amazon or emusic (or from my own CD's) onto 2 different iPod classics, an older iPod Touch and an iPod Photo. It's possible that the new Touch and/or iPhone software makes that impossible now, I don't know. But given the way Apple has made the iTunes store incompatible to even their own customers who want to use an older and more stable iTunes version, I wouldn't be surprised that they are blocking music from other sites now too. It's exactly how companies who have lost their customer focus act, and we can probably look forward to a lot more of it in the future.

I am having this problem as well so what are apple doing about this obviously a problem with latest download.

my itunes goes blank after almost loading. i thought it was a virus but all my files and music still work. its seems as if ONLY itunes is causing me an issue. i really want to fix this ASAP, but i dont want anything else on my computer affected

I just downloaded the latest version of Itunes and it fixed the problem.

I've been having this white page problem for a week now and getting very frustrated. When I emailed for assistance all I got was how to fix downloading song errors. How can I download songs when I can't get on to iTunes. Has anyone found a solution?

I'm in Maine and have been dealing with this all day. Exact same issues as others have described ... hopefully this will resolve soon???

I just saw that someone downloaded the latest iTunes version and it fixed the issue? Kinda sneaky, Apple. I'll try it though

What do you do if you can't update? My computer says the older version of bonjour cannot be removed and won't update iTunes because of it. Any suggestions?

You'll need to completely uninstall iTunes from your computer. On a Window's computer with the iTunes download there's a few other components that help iTunes function. Sometimes it's one of these are corrupted causing an issue.

*Steps on uninstalling iTunes for Windows XP*: http://support.apple.com/kb/ht1925
(keep in mind, if you have Windows XP Service Pack 2, the latest version of iTunes 10 will not download onto the computer as it is not compatible.)

*Steps on uninstalling iTunes for WIndows Vista and Windows 7*: http://support.apple.com/kb/ht1923

One the uninstall is complete restart your computer and download the latest version of iTunes at www.apple.com/support


If the issue is happening on a mac, drag iTunes to the Trash and re-download.

Has anyone been able to find a solution to this? I have the same problem.
Please let me know if it has been resolved.

I use vista and this worked for me. I did the uninstall of each app like it says. Rebooted then reinstalled iTunes. Now I can see the store again, woohoo!

http://support.apple.com/kb/ht1923

I'm having the same problem as well.
Would uninstalling iTunes delete any music on it or any money that has been placed on the account?

problem solved - buy from amazon.com instead.
no DRM ftw