Previous 1 2 3 Next 67 Replies Latest reply: Mar 13, 2015 9:57 PM by AnandaSL Branched to a new discussion.
CybermanSG Level 1 Level 1
Hi everyone,

I been trying to sync my iphone with a new install of the itunes but the problem is that it would change the order of the apps and even remove some of my apps folders. I had already done a "transfer purchases" inside itunes so all apps on my iphone is available on my itunes as well.

So the question is how do I maintain the order of my apps and folders when I do a "Sync Apps" for the first time?

It just does not make sense why the order should be change and folder removed if the same apps are available on both iphone and itunes.


iphone 3gs, iOS 4
  • sbohan87 Level 1 Level 1
    Also having this problem. I want to sync my iPhone with iTunes but replace Application order/folders etc.. in the iTunes library with what I have on my phone. When unticked the iPhone preview displays the correct folders and order. However when I click on Sync, and ignore the warning, the preview updates to show all Apps as single icons with no folders or structure .

    Is there anyway to update the iTunes library with the iPhone data.
  • CoogLC Level 1 Level 1
    i too am having the exact same problem...any ideas?
  • joerage Level 1 Level 1
    I too am looking for that information. Anybody knows??
  • CaddyBug Level 1 Level 1
    Same thing here... Apple ? Apple ? Apple ?
  • luvlabs Level 4 Level 4
    Plug your iPhone into iTunes, let it sync, and then click on the Apps tab. If you have created folders and arranged pages on the iPhone, iTunes will accept what you have done and update the display as needed. New apps will be loaded to empty pages.

    You can move applications to any page, create folders, etc. when you are in iTunes. When you are finished, click "Apply" in the lower right hand corner. iTunes will sync the changes to your phone.
  • CaddyBug Level 1 Level 1
    thanks for the reply...

    I click on Apps (without the Sync Apps button on) and I see the folders that are greyed out and are the same layout as on my iPhone. I then click on Sync Apps and get the pop-up message telling me that it's going to replace all my apps on my iPhone. I click ok to sync apps and it then shows a totally different folder layout.

    I want it to "learn" the layout that's on my iPhone, not a default iTunes layout. Is there anyway to force it to learn what's on my iPhone? Like this it's unusable...
  • Aspertine Level 1 Level 1
    My actual work around to this is:

    1. On my itunes apps tab, I uncheck the sync apps tick box if its already checked. this then previews my current iphone page layout.
    2. I check it back again then I click on the apply button to start syncing.
    3. However, even before the syncing takes effect, I am already clicking at the cancel "x" button on the status window found on the center part of itunes where it displays the sync progress.

    Its not really tricky at all, my synced apps are checked based on my iphone and itunes adopts my iphone layout.

    Hope this helps when you figure this out.

    Good luck
  • CaddyBug Level 1 Level 1
    EXCELLENT!!! That worked perfectly - thank you

  • supertommy Level 1 Level 1
    This solution above from Aspterine does partially work. I tried it using iTunes 10.2.1 on a Mac and after the first 3 steps outlined:

    4. I also unchecked Sync Apps and closed iTunes without applying changes.
    5. I reopened iTunes and iTunes recognized my layout and where all my apps were.
    6. It did put all the apps that I no longer had on my phone onto another page but I just deleted those manually and viola!

    Message was edited by: supertommy
  • Gumby27 Level 1 Level 1
    You rock! Thank you for this awesome information.
  • oncontrol Level 1 Level 1

    awesome, works perfectly

  • grnidb Level 1 Level 1

    Aspertine solution works perfect, Thanks!!


    In case anyone is wondering I am running iTunes

  • sofish Level 1 Level 1

    Selected "File" from the top status bar, then, click "Transfer Purchases Form XXX's iPhone"... done.

  • RSAustin Level 1 Level 1

    @sofish This is the solution.  I'm never touching the 'Sync' iTunes buttons again.


    Why the heck is that sync function even there?  Why would I want iTunes to delete the apps I've downloaded onto my phone or have iTunes constantly rearrange my phone apps? 


    No one arranges their iPhone apps on their laptop, they arrange their iPhone app on their iPhone.


    The phone should be on the top of the hierarchy for app synching because that is where people USE the apps.   You can't even open apps with iTunes so  iTunes should ALWAYS be subserviant to the apps settings from the iPhone.

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