Previous 1 2 Next 27 Replies Latest reply: Mar 30, 2011 8:26 PM by MuscleCarist Go to original post
  • jonroach13 Level 1 Level 1
    I just found this on Apple Support:

    "*Adding Episodes:*
    Whenever you create a new podcast episode, you should add a new <item> section to your podcast feed. The iTunes directory will list the episode the next time it reads your feed. The order in which the episodes appear is based on the <pubDate> for each item, with the most recent episodes appearing at the top of the list.

    By default, the iTS directory reads every feed once per day. The subscriber's iTunes client picks up new episodes based on the preferences set by the user."

    Looks like that answers that!
  • Roger Wilmut1 Level 9 Level 9
    That comes from the Podcast Tech Specs page. That's where there used until recently to be pinging instructions, claiming that this would get the Store to check the feed immediately. This hasn't been true for several years: and 'checking the feed daily' is optimistic - it's more like 2 days if your lucky and rather more if you're not. I suspect the original instructions and the pinging facility were set up in the early days when there were a manageable number of podcasts - possibly they never anticipated the thousands that now exist.
  • Watanabe Carcass Level 1 Level 1
    Same problem here. Please Apple answer us
  • Watanabe Carcass Level 1 Level 1
    I use *Garage Band* to create the Podcasts and then iWeb to submit then. Shouldn't be some kind of automatic integration between posting and pinging?

    It seams quite odd to me that Apple made us play around with tags and URLs for pinging and update the feeds.

    There is something fishy here.
  • FriendHat Level 1 Level 1
    Thank you for clearing up the confusion with your very detailed email. I understand when you say "ping" you simply mean to "alert" the iTunes Store of your newly added episode.

    I went above me on this one and it seems probable that the link feature you were provided may no longer be available to podcast publishers. This isn't anything to worry about, iTunes still handles podcast entries the same way and you are correct in your understanding that by default, the iTunes Store directory reads every feed once per day. The subscriber's iTunes client picks up new episodes based on the preferences set by the user.

    So essentially you just need to update your feed, and the iTunes Store directory will display it automatically.

    Thanks again for the clarification and I apologize for the seemingly defunct link that you were using, but rest assured your new episodes should be recognized by the iTunes Store without the use of this "ping". Have a great evening!

    Looks like we have an answer. It bothers me that they made the change without notifying podcast owners, or even their own tech support staff. It also bothers me that we are completely taken out of the loop in terms of when our episodes will show up in iTunes.

    As I mentioned in my support email, I know users who are subscribed to my podcast will receive any episode on my rss automatically, so I'm not concerned about that. But making sure the most current episode is listed in iTunes is important to me so that I can link to it in the store via social media, and so that anyone searching for my podcast in iTunes or on an iOS device will get the most current listing.

    Yes, the podcast directory is a free service that is the way most people get podcasts, and I know Jobs isn't a fan of "Amateur Hour." But as someone who creates and maintains my podcast with GarageBand and iWeb I think Apple really should have done better with this. From the looks of it I'm not alone.
  • Watanabe Carcass Level 1 Level 1
    Great!... and agree, a little more clarification about it, would had been welcomed.
  • Todd Cochrane Level 1 Level 1
    This is very very bad news that they have removed the ability to ping. For shows that have time sensitive content you could be 24hrs or more before they update the listing.

    This is going to affect show downloads etc while having the show id has been preferable way of being subscribed I wonder now if the rss feed way will be the better option.

    This is really a negative setback for all of us. We will be sharing this with our communities today at RawVoice and hopefully the public outcry will be loud enough that Apple will put the system back in place.

    Once again apple has done nearly nothing to enhance the podcast listings on iTunes since July 2005 when they first introduced podcast to itunes.
  • FriendHat Level 1 Level 1
    Just anecdotally, I updated my feed at 4AM this morning and it has shown up in iTunes. Thus is the first time since the change that it has shown up this quickly and it could be I managed to do it right before the 24 hour sweep. But thus is on par with, if not better than the update speed before the change.

    We'll see what happens as we go forward.
  • newbiepodcaster Level 1 Level 1
    I am very new to all of this.
    But so frustrated that my iTunes podcast is not updating
    Nor is my category accurate
    I received confirmation email from itunes that podcast was confirmed
    I got email link to iTunes page w/id number
    I can subscribe via iTunes and my subscription is up to date
    But the actual iTunes page contains only my first episode
  • Roger Wilmut1 Level 9 Level 9
    newbiepodcaster: It's not really possible to comment unless you would like to publish the URLs of both your feed and the Store page - this can be found by control-clicking on the podcast image and choosing 'Copy link'. Please include the http:// in both cases to make the links clickable. Please start a new thread to ask about this - it doesn't really have anything to do with the subject of this thread.
  • AmyMargrat Level 1 Level 1
    Just came across this issue today when I was trying to ping the server for an updated Podcast. Apple should at least have a re-direct when you ping to explain that the service is no longer available.

    I find this very frustrating because now I have to wait until this updates automatically to make sure that my rss.xml feed is correct (no typos, etc) and that my video uploaded correctly.
  • Roger Wilmut1 Level 9 Level 9
    You can always check your feed - and indeed it's a good idea to do so rather than wait for the Store. If you subscribe from the Store page, or from the 'Advanced' menu in iTunes, you will see iTunes read the feed directly and whether it displays all the episodes. Also you can submit your feed at

    My page here goes into more detail about how to diagnose a podcast feed:
  • MuscleCarist Level 1 Level 1
    It doesn't appear to be an issue though. When we could - I always pinged, but I just did an update w/o pinging and it took less than 30 minutes to show up.
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