2566 Views 5 Replies Latest reply: Feb 12, 2011 4:56 AM by Fenderguy2
dude.... im having the same issue with the iphone 4.. i was standing next to my friend who has the same phone and he picked up 6 wifi connections as i picked up zero. Called apple support today and tried to reset network connection, didn't work. Reset all settings, didn't work. Did a hard reset on the phone, didn't work. So my option now is to restore to factory settings which i will try soon but if that doesn't work they told me to bring the phone into the store so they will replace it i guess... bummer... let me know if you find a better solution...
If no change after resetting network settings on your iPhone, and after restoring your iPhone with iTunes as a new iPhone or not from your iPhone's backup, your iPhone has a hardware problem with the wireless card or with something else.
If your iPhone is no longer under Apple's warranty and you don't have insurance for your iPhone, you will have to pay for a new iPhone. Apple offers an out of warranty or not covered under the warranty "repair" price, which pays for an exchange for the same model at a discounted price off the full retail sales price. In the U.S., this costs $199 plus applicable sales tax and the exchange under this program includes a 90 day warranty only.
Good news about the new phone. I was just wondering how you go about resetting the network settings and doing a hard reset. I have exactly the same problem as you - my iphone 4 doesn't pick up wireless signals when everyone else does or just at a significantly reduced signal strength (unless i'm standing right next to the source)
I'm not sure if my other issue is related or not to my network issues.. but google maps places me at least a kilometer out from where I actually am.
Any advice on how to deal with this would be great.
Sorry to hear about your phone... I know exactly how you feel haha....
1. Go to Settings ---General--- Reset (it's the last option on the bottom)
2. Click on RESET NETWORK SETTINGS
If that doesn't work then do the same thing but instead of selecting reset network settings just select
RESET ALL SETTINGS.
If that doesn't work then... Press and hold the home+power button . Keep holding it until you see the
Apple logo and the entire phone resets .
Last option -- you hook up ur phone to iTunes and restore the phone... Make sure you do a backup
Though because your gonna loose everything on the phone ...
So there you go... Those are all the steps that AppleCare went through with me ... And non
Of the worked for me .... The guy a the genius bar said that this situation is rare but he has seen it.
Hope this helps you out and goodluck